New Homes Sales Consultant

Vistry Group PLC; Burgess Hill; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading homebuilder is seeking a Sales Consultant in Burgess Hill to manage day-to-day sales hub operations and enhance the customer journey. This role involves negotiating with customers, achieving sales targets, and collaborating within a team environment. Ideal candidates should possess strong customer service experience, sales negotiation skills, and proficiency in Microsoft Office. Competitive salary, bonus, and benefits including private medical insurance and a pension scheme are offered. Join us in shaping sustainable communities.

Benefits

Competitive basic salary

Annual bonus

Mileage allowance

Private medical insurance

Enhanced maternity, paternity, and adoption leave

Pension scheme

Life assurance

Qualifications

• New homes sales experience is essential.
• Experience in generating leads and sales through telephone-based business development.
• Proven track record of achieving sales targets.

Responsibilities

• Manage all aspects of the sales hub in accordance with the customer journey.
• Proactively seek out prospective sales and follow up all enquiries.
• Negotiate with customers to ensure the best sales outcome.

Skills

Customer service experience

Sales negotiation

IT skills

Communication skills

Ability to work under pressure

Organizational skills

Flexibility

Interest in property and housing market

Tools

Microsoft Office

Job description

In a Nutshell…

We have a great opportunity for Sales Consultant to join our team within Vistry South East at our Burgess Hill office (RH15 8RA)

With support from a senior, as our Sales Consultant you will be responsible for carrying out all aspects of the day to day running of the sales hub in accordance with the customer journey. Taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress.

New homes sales experience is essential.

We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

This role will involve an element of weekend working.

Let's cut to the chase, what's in it for you…

Competitive basic salary and annual bonus

Salary sacrifice car scheme available to all employees

Mileage allowance

Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service

2 Volunteering days per annum

Private medical insurance, with employee paid cover

Enhanced maternity, paternity and adoption leave

Competitive pension scheme through salary sacrifice

Life assurance at 4 x your annual salary

Share save and share incentive schemes

Employee rewards portal with many more benefits…In return, what we would like from you…

Experience working in a customer facing role delivering under pressure.

Experience in generating leads and sales through telephone-based business development.

Proven track record of achieving sales targets

Proven track record of exceptional sales

Excellent IT skills with demonstrable knowledge of Microsoft Office tools

Comfortable using multi-channel forms of communication

Ability to handle complaints and difficult situations

Strong negotiation and sales skills

Proven track record of successfully completing the sales process with customers

Excellent administration and organisational skills

An interest in property and the housing market

Good planning and organisational skills

Excellent communication skills

The ability to work under pressure and meet sales targets.

Willing to be flexible in respect of day to day duties and hours worked

Willing to travel to all sales sites, including regional offices

Full driving licence and access to a suitable vehicle.

Patience and ability to remain calm under pressure

A friendly, trustworthy and professional attitude

More about the Sales Consultant role…

Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.

Manage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.

Negotiate with customers to ensure the best sales outcome for the business

Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions

Ensure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.

Travel to all sites within the specified sales hub's area to undertake pre booked customer appointments

Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.

Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area.

Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.

Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.

Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.

Finally, let's tell you a bit more about us…

We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.

Join us in making Vistry.