Network Support Technician

Tunbridge Wells Grammar School for Boys; Royal Tunbridge Wells; On-site; GBP 25,000 - 35,000; Full time

Job summary

A renowned educational institution in Royal Tunbridge Wells seeks a Network Support Technician to provide first-line IT support. The role involves maintaining IT software and hardware, supporting staff and pupils to enhance learning outcomes, and engaging with various stakeholders. Ideal candidates should have a Level 2 Diploma in IT and strong communication skills. A commitment to safeguarding is essential.

Qualifications

• Proven experience in an IT environment and working with relevant software and networks.
• Ability to communicate with stakeholders at all levels.

Responsibilities

• Provide first-line IT support to staff and pupils.
• Maintain IT software, hardware and related equipment.
• Support staff and students to maximise administration and learning outcomes.
• Engage with stakeholders at all levels to resolve issues.

Skills

IT support

Communication skills

Education

Level 2 Diploma in IT

Job description

An exciting opportunity has arisen for a dynamic Network Support Technician to join our busy IT department. The role focuses on supporting IT within the school environment through maintenance of IT software, hardware and related equipment, and providing support to staff and pupils to maximise administration and learning outcomes. As a Network Technician, you will provide first-line ICT support and interact with a range of stakeholders within the school including staff and students.

Responsibilities

• Provide first-line IT support to staff and pupils.
• Maintain IT software, hardware and related equipment.
• Support staff and students to maximise administration and learning outcomes.
• Engage with stakeholders at all levels to resolve issues and support learning activities.

Qualifications

• Level 2 Diploma (or equivalent) in IT and proven experience in an IT environment and working with relevant software and networks.
• Strong communication skills with the ability to communicate with stakeholders at all levels.

Other information

• The main campus for TWGSB is in Tunbridge Wells; you may be required to work at other campuses connected to TWGSB.
• The school is undergoing transformational change with investments in Tunbridge Wells and a new building at Sevenoaks (opened Sept 2021).
• Applicants must complete an enhanced DBS disclosure; safeguarding and Prevent training will be provided; sign Staff and Governors’ codes of conduct.
• CVs should be accompanied by an application form found on the school website; applications will be reviewed on receipt and the vacancy may close early if sufficient applications are received.
• The school is committed to safeguarding and promoting the welfare of children.