Network Maintainer Controller-

UNITED UTILITIES; Manchester; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading utilities company in Manchester is seeking a Maintenance Technician to ensure the effective operation of wastewater network assets. Responsibilities include performing maintenance tasks and providing excellent customer service. The ideal candidate holds an NVQ Level 2 in Mechanical Maintenance and has strong communication skills. This role offers a competitive salary, and a generous annual leave package, along with various employee benefits.

Benefits

Generous annual leave package

Competitive pension scheme

Performance-related bonus scheme

Comprehensive healthcare plan

Gym and wellness benefits

Flexible benefits

Enhanced parental leave schemes

Qualifications

• Understanding of wastewater network activities.
• Ability to work on your own initiative.
• Holds a full UK driving licence.

Responsibilities

• Perform basic electrical and mechanical maintenance tasks.
• Complete scheduled operational and mechanical maintenance activities.
• Provide excellent customer service by resolving issues promptly.

Skills

Basic maintenance understanding

Flexibility and initiative

Good communication skills

Education

NVQ Level 2 in Mechanical Maintenance

Job description

You will be responsible for the effective day-to‑day operation and maintenance of all Wastewater Network powered assets e.g. pumping stations, combined sewer overflows and detention tanks within a defined geographical area. You will ensure the smooth operation of assets minimising any impact on the customer and ensuring excellent customer service at all times. You will provide the first call response, carrying out basic electrical and mechanical maintenance activities in response to reactive incidents.

Responsibilities

• Respond promptly to reactive incidents by performing basic electrical and mechanical maintenance tasks. Take accountability for identifying root causes and raising follow‑up work requests to the appropriate teams, helping to resolve issues and prevent repeat failures.
• Adhere to United Utilities' health and safety policies at all times. Accurately complete all required regulatory and statutory health and safety data using company systems, ensuring reliability and compliance.
• Complete scheduled operational and mechanical maintenance activities. Monitor alarm data at powered assets and communicate necessary updates to the area Technical Officer (Maintenance), supporting continuous improvement and operational efficiency.
• Liaise with Wastewater Network Teams, customers, and contractors to ensure smooth operations. Manage asset registration and de‑registration on corporate systems, and issue permits to work and access certificates, ensuring regulatory compliance at all powered sites.
• Provide excellent customer service by resolving issues promptly and keeping stakeholders informed. Attend appointments and respond to complaints or escalations. Identify and submit investment needs for powered assets, contributing to long‑term infrastructure reliability and performance.

Qualifications

• Basic maintenance understanding of the operation of powered assets and a general understanding of wastewater network activities.
• Flexible approach to a highly varied workload and the ability to work on your own initiative.
• Good communication skills – able to develop contacts across teams and departments.
• Holds a full UK driving licence.
• Minimum of National Vocational Qualification (NVQ) Level 2 qualification in Mechanical Maintenance (or equivalent in a relevant technical area).

Company Purpose and Culture

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long‑term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance‑related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company‑funded scheme
• MyGymDiscounts – gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.