Neighbourhood Services Officer: Community Impact & Projects

Great Places Housing Association; Oldham; On-site; GBP 23,000 - 28,000; Full time

Job summary

A modern social housing provider in Oldham seeks a Neighbourhoods Support Officer to enhance community services. The role involves supporting housing management, assisting with customer queries, and participating in local projects. The ideal candidate should have GCSEs in maths and English and a commitment to quality customer service. This position offers growth opportunities, including a CIH Level 2 Qualification.

Benefits

Pension DC Scheme

WPA Healthcare Savings

Discount Programs

Increasing Annual Leave

Transport Help

Wage Stream Access

Qualifications

• Experience in a customer-focused environment with high standards.
• Strong desire to work within the Social Housing Sector.
• Clean UK driving licence and access to a car.

Responsibilities

• Support neighbourhood team in managing rent and providing advice.
• Assist customers in moving into new homes.
• Conduct estate inspections to ensure safety and maintenance.

Skills

Customer service

Communication skills

Teamwork

Digital literacy

Organizational skills

Education

GCSE maths and English at grade C / 4 or above

Tools

Microsoft applications

Housing management system

Job description

A modern social housing provider in Oldham seeks a Neighbourhoods Support Officer to enhance community services. The role involves supporting housing management, assisting with customer queries, and participating in local projects. The ideal candidate should have GCSEs in maths and English and a commitment to quality customer service. This position offers growth opportunities, including a CIH Level 2 Qualification.