Neighbourhood Coach — Field-Based Housing Support Specialist

Career Choices Dewis Gyrfa Ltd; Bristol; Hybrid; GBP 30,000 - 34,000; Full time

Job summary

A leading housing provider in England is seeking a dedicated neighbourhood coach to manage around 200 homes. You will work independently with flexibility, focusing on maintaining properties, guiding customers, and collaborating with maintenance teams. Applicants should have experience in customer service and a driving license. This full-time position offers competitive salary and excellent benefits, with interviews set for early February 2026.

Benefits

Excellent benefits

Flexible working arrangements

Work from home options

Qualifications

• Experience working in a customer-facing role, ideally within housing management.
• Ability to manage a busy and varied workload.
• Capacity to build relationships within the local community.

Responsibilities

• Manage a patch of around two hundred homes.
• Handle tenancy sign-ups, anti-social behaviour, and safeguarding.
• Work with maintenance and lettings teams to allocate empty homes.

Skills

Customer relationship management

Effective communication

Resilience

Coaching

Negotiation

Job description

A leading housing provider in England is seeking a dedicated neighbourhood coach to manage around 200 homes. You will work independently with flexibility, focusing on maintaining properties, guiding customers, and collaborating with maintenance teams. Applicants should have experience in customer service and a driving license. This full-time position offers competitive salary and excellent benefits, with interviews set for early February 2026.