Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!
Location
Woking Surrey
Reporting to
General Manager Hills Pet Nutrition UK & Ireland
Are you a dynamic commercial leader with a passion for pets and accelerating digital growth? Do you thrive on building high-performing teams and forging strategic partnerships that deliver exceptional results? We’re looking for a National Sales Manager Pet & eCommerce to lead our critical UK Pet and Digital / Omnichannel commercial strategy.
What You’ll Be Leading: The Core Impact
You’ll be the architect and driver of our UK Pet & eCommerce strategy responsible for:
- Financial & Growth Leadership: Delivering and exceeding ambitious monthly, quarterly and annual targets for Net Sales Volume and Margin. This includes owning the P&L and establishing a clear actionable 18-month rolling growth plan.
- Strategic Team Development: Building, coaching and inspiring a high-performing Pet & eCommerce team fostering a culture of excellence, ownership and continuous improvement (Do & Learn Every Day).
- Omnichannel Innovation Accelerating our end-to-end Omni-Channel growth strategy. You’ll lead first-generation Joint Business Plans (JBPs) with key partners like Pets at Home, integrate our approach with Pureplay and Regional eCommerce platforms (e.g. Zooplus) and drive key digital KPIs (Search Visibility, Reviews, Auto-ship).
- Elevating Customer Partnerships: Establishing and nurturing strategic Great-to-Do Business With partnerships. This involves implementing robust commercial wiring, embedding our Category Vision with key customers and translating deep shopper/market insights into mutually profitable trading plans.
Key Responsibilities & Deliverables
1. Commercial & Financial Acumen
- P&L Ownership: Take personal accountability for the delivery of financial targets and strategic projects.
- Process Excellence: Coach the team to embed commercial rigor including monthly gap identification, new growth opportunity capture and a strong Revenue Growth Management (RGM) and ROI mindset.
- Negotiate to Grow: Lead and support the team in high-stakes complex negotiations (Annual Terms / JBPs) ensuring profitable execution of agreed-upon customer plans.
2. Strategic Channel Development
- Define the Future: Develop a visionary 3-year OmniChannel Retail Environment Strategy.
- Evolving Models: Take the lead in identifying and delivering commercially viable solutions for a clinic-to-home eCommerce model and actively participate in evaluating our direct warehouse/fulfillment strategy.
- Global Best Practice: Connect with regional counterparts to share best practices and re-apply global learnings within the UK market.
3. People Leadership & Development
- Change Leader: Champion organizational change fostering a Grow and Develop mindset within the team.
- Talent Nurturing: Provide consistent 1:1s, actionable feedback and on-the-job coaching to accelerate team member development.
- Strategic Voice: Operate as a vital member of the extended leadership team providing strategic customer and channel input and representing the Customer Development Director as needed.
What You’ll Bring
- Proven experience leading a significant Commercial or Sales team within the FMCG / CPG sector with a strong track record of P&L delivery.
- Deep expertise and demonstrated success in developing and executing an eCommerce or Omnichannel strategy within a major UK retailer or brand.
- Exceptional ability to forge relationships and establish high-value Joint Business Plans (JBPs).
- A servant-leader mentality with a passion for coaching and developing talent to reach their full potential.
- Strong commercial and financial acumen, comfortable with complex negotiations and driving RGM principles.
This role is for you if you’re ready to make a significant impact, lead a talented team and shape the digital landscape of a beloved pet brand!
Our Commitment to Inclusion
Our journey begins with our people, developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions) or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form if you require accommodation.
- Business Development
- Key Decision Makers
- Customer Service
- Annual Sales
- Revenue Growth
- Sales Meetings
- Account Management
- Customer Base
- New Customers
- Territory
- Trade shows
- Sales Goals
- Sales Process
- Product Development
- New Clients