National Accounts Project Manager

OKB KONE plc; Birmingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading engineering firm in Birmingham seeks a National Accounts Project Manager to oversee key account installation projects. The role involves coordinating with internal KONE teams and external clients to ensure smooth project delivery. Applicants should possess strong project management skills and ideally have experience in the lift industry or project management within engineering or construction. Benefits include a competitive salary and hybrid working opportunities.

Benefits

Competitive Salary

25 days holiday and 8 bank holidays

Pension Scheme

Private Medical Insurance

GymFlex Membership

Qualifications

• Strong Project Management capabilities.
• Experience in the lift industry or similar project management experience.
• Ability to liaise with diverse stakeholders.

Responsibilities

• Coordinate customer projects with teams.
• Oversee installation projects for key account customers.
• Review project proposals and timeline with KONE representatives.

Skills

Project Management skills

Communication

Planning and analytical skills

Organisational skills

Education

Experience in engineering or construction project management

Tools

Microsoft Project

Salesforce

SAP

Job description

Overview

As a National Accounts Project Manager, you will be the interface with all key KONE personnel delivering customer projects. You will coordinate with the internal KONE team and external customer representatives to support smooth execution of the works by the regional teams and hit the agreed schedules for the works. You will be in daily contact with our clients and your KONE colleagues (Construction Managers, Project Managers, CSE, Key Account Managers and document controllers), keeping all parties working together smoothly. You will oversee and monitor the execution of installation projects for Key account customers within Retail, Hotel and Leisure and Facility Manager sectors, acting as the central point of contact for client questions, concerns, and escalations where applicable. You will review project proposals with the respective KONE representatives to determine time frames for completion and provide detailed programmes to help track progress with the customer representatives. In some scenarios there will be an expectation to lead additional extraordinary work projects such as LED lighting or Auto dialler works, with the respective service teams within the regions.

Responsibilities

• Strong Project Management skills
• Experience in lift industry preferred; project management experience in engineering or construction is also considered
• Demonstrated experience within a commercial environment, managing projects at a site level
• Ability to communicate effectively with both internal and external stakeholders
• Planning and analytical skills
• Strong organisational skills to coordinate complex projects
• Proficiency in Microsoft packages; Microsoft Project is desirable; experience with Salesforce, SAP, CAFM systems (customer portals)
• Lead and coordinate additional extraordinary work projects when required

Qualifications

• Strong Project Management capabilities
• Preferably experience in the lift industry, otherwise engineering or construction project management experience
• Proven ability to liaise with diverse stakeholders and manage multiple priorities

Benefits

• Competitive Salary
• 25 days holiday and 8 bank holidays
• 1 Volunteering Day
• Pension Scheme
• Development opportunities and development reviews
• Car, Bonus, Private Medical Insurance, GymFlex Membership, Dental Insurance
• KONE Discounts, Prolonged Disability Insurance (PDI), Long Service Awards
• Hybrid Working, 24/7 GP Support & Wellbeing Access