Multi Drop Driver

DHL; Norwich; On-site; GBP 32,000; Full time

Job summary

A leading logistics company in Norwich is looking for a Collection & Delivery Driver. The successful candidate will deliver parcels safely and efficiently while providing excellent customer service. A full UK driving licence and strong teamwork skills are essential. Competitive salary and career development opportunities are offered with a supportive working culture.

Benefits

Discount vouchers for restaurants and cinemas

Healthcare benefits

Pension plan

Enhanced family leave

Childcare discounts

Employee assistance programme

Qualifications

• A full UK driving licence with no more than 6 points.
• Excellent customer service skills.
• Ability to work under pressure.

Responsibilities

• Deliver products, goods, and parcels safely to designated locations.
• Be an ambassador of DHL, positively representing the brand.
• Maintain delivery equipment and ensure high standards of customer care.

Skills

Customer service skills

Ability to work to tight deadlines

Team collaboration

Multi-drop experience

Job description

Overview

Position: Collection & Delivery Driver
Contract Type: Permanent – 45 hours per week
Location: Norwich
Shift: Days (Monday – Friday / 08:30-18:30)

Salary: £31,145

Why choose DHL eCommerce UK?

Want to work for one of the UK’s best workplaces? DHL eCommerce UK has been recognised as a Best Workplace 2025 and achieved Top Employer accreditation for the 5th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!

About the role

Due to continued business growth, we have exciting opportunities for Employed Collection & Delivery Drivers to join us. Our team is responsible for delivering world-class service and time critical parcels to our customers, delivering on our promise of Excellence. Simply Delivered.

You will work closely with our Operational Team, who will support you to execute a busy multi-drop schedule. Our customers rely on us to deliver our promises, and we rely on our drivers to ensure each delivery reaches our customers on time, in perfect condition and with a smile.

Key Role Responsibilities

• Be an ambassador of DHL eCommerce; positively representing the brand, maintaining a clean vehicle and being a courteous driver
• Safe loading and unloading of parcels onto a van
• Delivery of products, goods and parcels safely and efficiently to designated locations within set timeframes
• Ensure proper handling and delivery of sensitive materials with authorisation, if necessary and deliver high standards of customer care
• Properly use and maintain delivery equipment, including handheld scanner, to deliver up to 100 shipments per day

Qualifications

• A full UK driving licence, with no more than 6 points and not have been disqualified in the last five years
• Multi-drop experience (preferred)
• An enthusiasm and passion to always deliver the best service
• Excellent customer service skills, with an ability to work to tight deadlines and under pressure
• Work collaboratively as part of a team

Career development

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV.

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.

#LI-DNI