Mobile Funeral Arranger- 6 Months Fixed Term Contract

Co-op; Royal Leamington Spa; On-site; GBP 26,000; Full time

Job summary

A community service organization is seeking a Mobile Funeral Arranger for a 6-month fixed term role. Responsibilities include client engagement, managing funeral arrangements, and maintaining the funeral home's environment. The position requires a full UK driving licence and offers comprehensive training, competitive salary, and various benefits including discounts and pension contributions.

Benefits

30% off Co-op branded products

23 days holiday (pro rata)

Pension with up to 10% contributions

Access to Employee Assistance Programme

Career development opportunities

Qualifications

• Full UK driving licence and access to a vehicle.
• Ability to work independently, confidently managing a branch when needed.
• Good communication skills for client interaction and collaboration.

Responsibilities

• Travel to meet clients and build community relationships.
• Maintain cleanliness and safety of the funeral home.
• Support clients with arrangements both in-person and over the phone.

Skills

Communication skills

Empathy

IT skills

Detail-oriented

Ability to work independently

Job description

Overview

Mobile Funeral Arranger - 6 Months Fixed Term Contract. £25,369 (£13.01 per hour) plus benefits. Full time 37.5 hours per week, 9am-5pm, Monday to Friday. Mobile role covering funeral homes in Leamington Spa, Warwick, Rugby, Daventry & Kenilworth.

You can apply for this job on your mobile in a few simple steps – no CV required. You’ll need a full manual UK driver’s licence for this job. At Co-op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones.

You don’t need previous experience in the funeral industry to apply as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Find the kind of job satisfaction you didn’t think was possible. Apply today.

What you’ll do

• travel to meet clients; build and maintain positive relationships with the community
• support our clients both in person and over the phone, arranging family visits and answering client questions
• ensure that the funeral home — both inside and out — is always clean, safe, and welcoming, maintaining a professional and comforting environment for our clients, and report any maintenance issues (there will be times when you’ll be the only person in branch)
• work with different digital systems and devices (computers, tablets, smartphone applications) to accurately manage client documentation, funeral arrangements and invoicing
• ensure that all regulated work, like selling and informing clients about our funeral plans, is referred to the Funeral Plan Arrangers team
• support with manual handling of coffins and the deceased
• update client management applications, entering accurate and timely information to ensure records are kept up to date

Qualifications

• a full UK driving licence and access to a vehicle
• the ability to work confidently on their own—whether travelling to client meetings or independently managing a branch when needed
• good communication skills, with the ability to clearly communicate with clients and colleagues both in writing and verbally
• the ability to work with numbers and perform basic calculations such as cash handling, discounts, simple data entry and invoicing
• a keen eye for detail and accuracy to ensure regulatory policies and processes are followed
• good IT skills, with the ability to use a range of technology devices and systems and to learn new applications quickly
• a passion for delivering great service and building relationships
• high levels of empathy, discretion and care
• the ability to carry out the physical elements of the role, such as moving coffins in preparation for family viewings (training and equipment provided for safe working practices)

Benefits

• 30% off Co-op branded products and 10% off other brands in our food stores all year round, plus discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• a pension with up to 10% employer contributions
• access to our Employee Assistance Programme for confidential advice and support 24/7
• virtual GP and free eye tests
• career development opportunities including apprenticeships
• a friendly, supportive team and the knowledge that you make a difference to your community
• access to Wagestream – a money management app to access a portion of pay as you earn it

Diversity, inclusion and recruitment process

At Co-op, we’re actively building diverse teams and welcome applications from everyone. We can make reasonable adjustments to our recruitment process according to your needs and we’re part of the Disability Confident scheme. We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If invited to participate in the recruitment process, we’ll ask about any reasonable adjustments to enable you to participate. Some steps in the process include an online assessment (about 20 minutes) and pre-employment screening checks (DBS, adverse media checks, occupational health questionnaire). We reserve the right to remove a vacancy before the scheduled closing date.