MIS Administrator

HIT Training; Plymouth; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading training provider is looking for a proactive Local Team Administrator to support the Devon & Cornwall team. This role involves managing learner records, supporting employers, and ensuring compliance. Candidates should have experience with CRM systems and be detail-focused, thriving in a remote-working environment. Benefits include a competitive salary, flexible working, and additional perks like a tax-free bonus and holiday allowances.

Benefits

Quarterly tax-free bonus

25 days holiday + bank holidays

Healthcare and wellbeing support

Enhanced sick pay

Mileage and travel expenses reimbursed

Qualifications

• Experience with the Apprenticeship Service is preferred.
• Familiarity with data privacy best practices is crucial.
• Knowledge in the Work-Based Learning sector is a plus.

Responsibilities

• Manage apprenticeship applications and learner records.
• Act as first point of contact for learners and employers.
• Support employers with the Apprenticeship Service.
• Carry out compliance checks for audit readiness.
• Maintain error logs and support monthly data reporting.

Skills

Detail-focused

CRM systems experience

Admin skills including Excel

Knowledge of GDPR

Tools

HubSpot

BUD

Job description

Overview

Join Us as a Local Team Administrator Devon & Cornwall

Role: Local Team Administrator

Location: Remote-based with occasional travel requirements.

Salary: £26,208 + tax-free bonus

Hours: Full-time or part-time (minimum 30 hours per week), spread across 5 days

We’re looking for a highly organised and proactive Local Team Administrator to support our team in the Devon & Cornwall region. This is a key role that helps keep everything running smoothly, ensuring systems are accurate, learners are supported, and the team has what they need to succeed.

You’ll work from home and attend team meetings in the Devon & Cornwall region every quarter.

What Youll Be Doing

As our Local Team Administrator, you’ll be the central point of coordination for your team. Your responsibilities will include:

• Managing apprenticeship applications and learner records using systems like HubSpot and BUD
• Acting as the first point of contact for learners and employers, handling queries with care and professionalism
• Supporting employers with the Apprenticeship Service and guiding them through the process
• Carrying out compliance checks to ensure records are audit-ready
• Maintaining error logs and supporting accurate monthly data reporting
• Sharing updates and key information with your team and Area Manager
• Identifying and flagging potential funding issues
• Providing general administrative support to the Area Manager and wider team

What were looking for

Were seeking someone who is detail-focused, digitally confident, and thrives in a supportive, remote-working environment. Ideally, you will be:

• Located within the Devon & Cornwall region
• Experienced with CRM systems (e.g. HubSpot), MIS platforms (e.g. BUD), and the Apprenticeship Service
• Knowledgeable of GDPR and data privacy best practices
• Experienced with administrative skills, including proficiency in Excel and database management
• Bonus: Knowledge in the Work-Based Learning sector and familiarity with apprenticeship funding rules

Why Apply?

• A meaningful role: Help others grow in their careers using your own experience.
• Work-life balance: Monday to Friday hours with flexibility and home working.
• Great benefits:
• Starting salary from £26,208
• Quarterly tax-free bonus through our Employee Ownership Trust when the company succeeds, everyone shares in the reward
• 25 days holiday + bank holidays + your birthday off
• Buy/sell up to 5 days extra leave
• Healthcare and wellbeing support (cash plan, hospital fast track, dental, GP access, counselling, and more)
• Enhanced sick pay and life cover
• Mileage and travel expenses reimbursed

Why HIT Training?

At HIT Training, you’ll be part of the UK’s leading specialist training provider. We’re a national team of industry experts passionate about helping others succeed. We invest in our people with high-quality training, a supportive team culture, and the tools to make a real impact.

We’re proud to be a Disability Confident and Living Wage employer, committed to creating an inclusive, flexible workplace where everyone can thrive.

Interested?

Get in touch at to learn more about the role, flexible working, or any support you need during the application process.

This role requires a Basic DBS Check as part of our commitment to safeguarding children, young people, and vulnerable adults.

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