Military & Family Readiness Technician / Front Desk Administrator

French Consulting; Lakenheath; On-site; GBP 30,000 - 40,000; Full time

Job summary

A consulting firm in RAF Lakenheath seeks a Military & Family Readiness Technician/Front Desk Administrator. This full-time role supports the front desk operations and assists military families, ensuring they receive the essential services they need. Candidates must be detail-oriented, possess strong customer service skills, and be comfortable handling multiple tasks in a fast-paced environment. Experience with scheduling systems and administrative support is preferred.

Qualifications

• Experience in administrative support or customer service.
• Familiarity with scheduling systems and email platforms.
• Completion of required training (Anti-terrorism, OPSEC, Information Security).
• Eligibility for base access and security clearance.

Responsibilities

• Greet and assist walk-in customers in a friendly, professional manner.
• Manage front desk operations at the Military and Family Readiness Center.
• Schedule appointments and assist with workshop registration.

Skills

Administrative support

Customer service

Strong communication skills

Tools

AFFIRST

Time Tap

Job description

We are looking for individuals who want to join our team at RAF Lakenheath, UK.

Apply now!

Job Opportunity

Military & Family Readiness Technician / Front Desk Administrator

Location

RAF Lakenheath, UK

Start Date

30 Jan 2026

Schedule

Full-time

Support Those Who Serve – Join the RAF Lakenheath Team

Do you have a heart for helping Airmen and their Families? Are you organized, professional, and passionate about connecting people to the services they need? This opportunity could be your next meaningful mission.

What You’ll Do

• Greet and assist walk-in customers in a friendly, professional manner
• Manage front desk operations at the Military and Family Readiness Center
• Schedule appointments for customers, assist with workshop registration, and maintain sign-in systems
• Provide virtual and in-person support, respond to inquiries, and ensure accurate documentation using the AFFIRST system; preferred to have previous experience in AFFIRST, Time Tap, and M&FRC procedures

Who You Are

You’re detail-oriented, professional, and customer-focused. You possess strong communication skills and can manage multiple tasks efficiently. You are comfortable working independently and collaboratively in a fast-paced environment.

Qualifications

• Experience in administrative support or customer service
• Familiarity with scheduling systems and email platformsAbility to manage documentation and maintain accurate records
• Completion of required training (Anti-terrorism, OPSEC, Information Security)
• Eligibility for base access and security clearance

Why This Role Matters

This role is essential to the smooth operation of the M&FRC, ensuring that military families receive timely and accurate support. Your contributions directly impact the readiness and well‑being of service members and their families.

Ready to Join Us?

If you're detail-driven, compassionate, and ready to support our mission at RAF Lakenheath, apply today and make a real impact where it counts most.

DOCPER/SOFA/Logistical Support Status

This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.

French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.