Membership Services Officer

Office Angels; Greater London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A recruitment agency is seeking a Membership Services Officer in Kings Cross, Greater London. This role involves processing insurance claims, assisting customers, and maintaining high integrity with sensitive information. Candidates should have strong communication skills and be proficient in computer literacy. The position offers a competitive salary of £22,000 - £26,000 per year, along with benefits like paid public transport, holiday, and health insurance. Join a vibrant team just minutes from King's Cross Station.

Benefits

22 days of holiday plus bank holidays

Paid public transport to/from work (up to zone 9)

Company matches pension contributions up to 10%

Life Insurance & Income Protection Insurance

Private Health Insurance

Friendly working environment

Qualifications

• Preferably have knowledge or experience in the insurance industry.
• Strong communication and time management skills required.
• Proficient computer literacy is essential.

Responsibilities

• Process all insurance claims, including sickness and life insurance claims.
• Assist customers with inquiries via phone, email, or letter.
• Respond to customer requests for information about our products.
• Maintain high levels of integrity while managing sensitive information.

Skills

Knowledge of insurance industry

Strong communication skills

Time management skills

Computer literacy

Job description

Job Title: Membersip Services Officer
Location: Kings Cross, Greater London
Remuneration: £22,000 - £26,000 per year Plus Free Travel!!
Contract Details: Permanent, Full-Time

🌟 Join Our Dynamic Team! 🌟
Are you a motivated and enthusiastic individual looking to make a difference in a friendly environment? We are on the hunt for a Member Services Officer to join our small yet vibrant team!
Our office is conveniently located just 4 minutes' walk from King's Cross St Pancras train station, making your daily commute a breeze! 🚆

Responsibilities

• Process all insurance claims, including sickness and life insurance claims.
• Assist customers with factual inquiries via phone, email, or letter.
• Respond to customer requests for information about our products.
• Maintain high levels of integrity while managing sensitive information.

Required Skills/Experience/Qualifications

• Preferably have knowledge or experience in the insurance industry.
• Strong communication and time management skills.
• Proficient in computer literacy.

Professional Competencies

• Self-starter with a knack for meeting deadlines.
• High integrity and self-motivation.
• Creative thinker capable of problem-solving.
• Attention to detail and effective multi-tasking abilities.
• Excellent analytical and organisational skills.

What's on Offer

• Full-time permanent employment with a competitive salary.
• 22 days of holiday plus bank holidays (pro-rata).
• Paid public transport to/from work (up to zone 9).
• Company matches pension contributions up to 10%.
• Life Insurance & Income Protection Insurance.
• Private Health Insurance.
• A warm, friendly, and professional working environment. 🌈

✨ We can't wait to meet you! ✨

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.