Medical Transcriptionist Team Leader

Mersey Care NHS Foundation Trust; Knowsley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major healthcare provider in the UK is seeking a Medical Transcriptionist Team Leader for the Knowsley Administrative Team. The successful candidate will provide crucial admin support to medical professionals in the Community Mental Health Services, requiring proficiency in audio-typing and word processing. They will organize workload activities, maintain confidentiality, and support the medical team in delivering effective care. This role is ideal for those with strong interpersonal skills and a firm grasp of medical terminology.

Qualifications

• Proficient in audio-typing and word-processing packages.
• Qualified to RSA Level 3 or equivalent.
• Knowledge of medical terminology is essential.

Responsibilities

• Plan, organise, and coordinate the team's work.
• Organise and coordinate workload activities.
• Maintain confidentiality at all times.

Skills

Audio-typing

Word-processing

Interpersonal skills

Ability to meet deadlines

Education

RSA Level 3 typing/word-processing or equivalent

AMSPAR certificate

Job description

Job Opportunity

An exciting opportunity has arisen for a Medical Transcriptionist Team Leader to join Knowsley Administrative Team.

Overview

The post holder will provide comprehensive admin support to Consultants and Junior Medical Doctors in Community Mental Health Services.

Our community mental health teams work with people with severe and enduring mental health issues as well as those with less severe illness who have not responded to provided interventions in primary care services. They offer flexible, responsive and proactive integrated services to individuals with severe and complex mental and behavioural disorders.

The service offered to individuals will be provided in the most appropriate setting primarily within the individual's own home and enable individuals in crisis to achieve the highest level of functioning possible in the least restrictive setting; preventing unnecessary hospitalisation and facilitate more rapid discharge from an acute care setting.

Responsibilities

• Plan, organise, direct and co‑ordinating the work of the identified service.
• Organise workload and coordinate workload activities within the team.
• Work with minimum supervision, demonstrating flexibility and initiative.
• Maintain confidentiality at all times and adhere to Trust Policies and Procedures.
• Support the medical team to utilise time efficiently and effectively.

Qualifications

• Proficient in the use of audio‑typing and word‑processing packages.
• Qualified to RSA Level 3 typing/word‑processing or equivalent.
• Knowledge of medical terminology essential; possession of the AMSPAR certificate required.
• Excellent interpersonal skills and a friendly telephone manner.
• Ability to work to tight deadlines and withstand the pressure of a busy department.
• Ability to work on own initiative and with minimal supervision.

About the Organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.