Medical Receptionist

Dr R K Mathews Surgery; Grimsby; On-site; GBP 20,000 - 25,000; Full time

Job summary

A primary care practice in Grimsby is looking for a receptionist to ensure the reception area runs smoothly. Responsibilities include making appointments, handling mail, and assisting doctors and nurses. Ideal candidates should be flexible, possess good communication skills, and have experience with SystmOne. A GCSE in English and Maths is also required, along with a team-oriented approach.

Qualifications

• Flexible and willing to cover leave when necessary.
• Experience working with the public is essential.
• Knowledge of NHS and General Practice.

Responsibilities

• Making appointments and giving out results.
• Handling incoming mail and greeting patients.
• Inputting and extracting information from the practice computer system.

Skills

Flexibility

Teamwork

Discretion

Good communication skills

Ability to work under pressure

Education

GCSE grade A to C in English and Maths

Tools

SystmOne

Job description

To ensure thatthe reception area of the practice runs smoothly and provides the highestachievable levels of service to both patients and other members of the practiceteam including Doctors and Nurses.

Suitable candidates will be flexible, willing to cover leave andhave the ability to work as part of a team in a busy and dynamic environment.Discretion and experience of working with the public are essential.

Main duties of the job

Making appointments, Giving out results, Handling incoming mail, Greeting and directing patients. Responding to the needs of bothDoctors and Nurses during surgery. Health & Safety awareness(including handling samples),Inputting and extractinginformation from the practice computer system. General housekeeping e.g. keepingthe waiting areas and reception tidy. Preparing the consulting roomsprior to surgery. Scanning letters in patientsrecords on a daily basis and adding the appropriate read codes. Completing and sending referral letters and proformas. Actioning SystmOne tasks on a daily basis. Preferably SystmOne trained. Friendly and approachable.Computer skills. Good face to face and telephonecommunication skills, Ability to work under pressure andprioritise workload. A friendly team player.

About us

Dr R. K. Mathews practice is a forward-thinking and innovative provider of primary care services.

The practice's mission is to provide a first class primary care service to the people of Grimsby and the surrounding area. It will seek to innovate in its use of resources, both human and technical, in order to maintain its delivery of a high quality service during a period of rising patient demand and changing financial circumstances.

Job responsibilities

This JobDescription will be subject to review in the light of changing circumstancesand is not intended to be rigid or inflexible but should be regarded asproviding guidelines within which the individual works. This list is not exhaustive. It lists the main aspects of the jobdescription.

Person Specification

Qualifications

• GCSE grade A to C in English and Maths
• Knowledge of NHS and General Practice.
• Experience in SystmOne.
• Previous experience of a GP surgery.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.