Medical Receptionist

Staff Partners Business; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A medical support agency in the United Kingdom is seeking a proactive Medical Receptionist. This role requires immediate availability and prior experience within the NHS using EMIS or Systmone. Key responsibilities include greeting patients, managing appointment schedules, and maintaining patient records. Excellent communication and organizational skills are essential. A competitive salary of £13.68 per hour is offered, with the potential for a permanent position. Applications are welcome from those who are passionate about delivering high-quality patient care through efficient administrative support.

Qualifications

• Proven experience as a Medical Receptionist or in a similar role.
• Knowledge of medical terminology and procedures is advantageous.
• Excellent communication and interpersonal skills.
• Strong organizational abilities with attention to detail.
• Proficiency in using office software and electronic health records systems.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Schedule appointments and manage the appointment diary efficiently.
• Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel.
• Maintain patient records accurately and ensure confidentiality.
• Process patient registrations, insurance forms, and payments.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Coordinate with medical staff to ensure smooth patient flow.

Skills

Communication skills

Organizational skills

Customer service skills

Tools

EMIS

Systmone

Office software

Job description

• Temporary to Perm roles available
• Immediate start
• 13.68 per hour +

Are you immediately available and happy to take on a new challenge?

Do you have previous NHS Gp experience using EMIS?

We are working with a lovely Gp practice in the area of Blackheath, and surrounding areas who require the support of a Medical Receptionist/Administrator on a full time ongoing temporary basis with the possibility of being taken on permanently after a trial.

Our client requires someone who can hit the ground running with a good working knowledge of Emis or Systmone and previous experience working within a GP surgery, along with an excellent telephone manner and customer services skills.

Duties

• Greet patients and visitors in a professional and friendly manner
• Schedule appointments and manage the appointment diary efficiently
• Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
• Maintain patient records accurately and ensure confidentiality
• Process patient registrations, insurance forms, and payments
• Assist with administrative tasks such as filing, scanning, and data entry
• Coordinate with medical staff to ensure smooth patient flow

Qualifications

• Proven experience as a Medical Receptionist or in a similar role
• Knowledge of medical terminology and procedures is advantageous
• Excellent communication and interpersonal skills
• Strong organisational abilities with attention to detail
• Proficiency in using office software and electronic health records systems
• Ability to multitask in a fast-paced environment

If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position.