Marketplace Account Manager

Sphere Digital Recruitment; Greater London; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading digital marketing agency in Greater London is seeking a Marketplace Account Manager to oversee a group of clients and drive their Marketplace performance. The role involves developing strategies, managing advertising campaigns, and mentoring junior team members. The ideal candidate has over 3 years of experience with Amazon and a proven track record in client management. This position offers a salary of £45-50k with hybrid working options.

Qualifications

• 3+ years of hands-on experience with Amazon Vendor Central and/or Amazon Seller Central.
• Proven track record of owning Amazon functions for a brand or multiple brands.
• Experience with Marketplace advertising and performance reporting tools.

Responsibilities

• Act as the lead contact for a portfolio of Marketplace clients.
• Develop and execute Marketplace strategies to drive sales.
• Create and optimise Marketplace advertising campaigns.

Skills

Amazon Vendor Central

Amazon Seller Central

Analytical skills

Client management

Tools

Pacvue

Helium10

Job description

Marketplace Account Manager - Independent Agency - Hybrid Working - £45-50k

An established yet fast-growing digital marketing agency specialising in performance-driven eCommerce and Marketplace management. Working with a diverse portfolio of global and challenger brands, the team helps businesses grow their sales across Amazon and other leading online marketplaces through data-led strategy, creative optimisation, and smart automation.

The Company

An established yet fast-growing digital marketing agency specialising in performance-driven eCommerce and Marketplace management. Working with a diverse portfolio of global and challenger brands, the team helps businesses grow their sales across Amazon and other leading online marketplaces through data-led strategy, creative optimisation, and smart automation.

The Role

As Marketplace Account Manager, you'll be the main point of contact for a group of clients, overseeing the day-to-day performance and long-term success of their Marketplace activity. You'll develop and execute tailored strategies across content, advertising, and operations-ensuring clients achieve best-in-class results while identifying opportunities for growth.

This is a hands-on and varied role, ideal for someone with strong Amazon experience and commercial acumen, who enjoys client ownership, problem-solving, and mentoring junior team members.

Key Responsibilities

• Act as the lead contact for a portfolio of Marketplace clients, managing day-to-day communication and account delivery
• Develop and execute Marketplace strategies to drive sales and improve performance
• Oversee and contribute to content production, including asset optimisation, copy updates, and brand presentation
• Manage and troubleshoot client issues, ensuring high service standards and swift resolution
• Create and optimise Marketplace advertising campaigns using tools such as Pacvue and Helium10
• Deliver clear and actionable performance reporting, highlighting success and growth opportunities
• Identify ways to expand client partnerships and increase agency revenue
• Manage or mentor junior team members, supporting their development and workload
• Participate in internal growth initiatives such as marketing, PR, or proposition development

You

• 3+ years of hands-on experience with Amazon Vendor Central and/or Amazon Seller Central
• Proven track record of owning Amazon functions for a brand or multiple brands
• Confident managing clients, communicating results, and leading strategic discussions
• Strong analytical and problem-solving skills, with the ability to act decisively under pressure
• Experience with Marketplace advertising and performance reporting tools
• Comfortable working collaboratively across creative, operational, and commercial teams

Desirable:

• Experience with additional Marketplaces (e.g. Zalando, TikTok Shop, bol.com, Allegro, Mirakl)
• Previous agency-side experience and an understanding of commercial growth drivers
• Background as an Amazon vendor or seller

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.