Manager, Sales Compensation Administration and ICM System

Greif; Crewe; On-site; GBP 70,000 - 121,000; Full time

Job summary

A global leader in performance packaging seeks a Manager of Sales Compensation Administration to lead the administration of their global sales incentive plans. This role is key in managing the Incentive Compensation Management system and ensures effective coordination across various departments. Ideal candidates will have a proven track record in sales compensation, ICM system management, and experience in empowering cross-functional teams. The position offers a competitive compensation package and benefits from day one.

Benefits

Comprehensive benefits package

Medical and dental coverage

Paid time off

Qualifications

• 6+ years of experience in sales compensation.
• 3+ years managing ICM systems and pay administration.
• Experience working across matrixed teams.

Responsibilities

• Lead centralized administration of sales incentive plans.
• Manage the deployment of the ICM system.
• Deliver performance dashboards and compensation insights.

Skills

Sales compensation expertise

Experience with ICM systems

Proficiency in Excel

Data reporting tools (Power BI)

Project management skills

Education

Bachelor's degree in Business, HR, Finance

Master's degree preferred

Tools

SAP Commissions

Varicent

Job description

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Job Requisition # :

031367 Manager, Sales Compensation Administration and ICM System (Open)

Job Description

Founded in 1877, Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world’s most demanding and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life’s essentials – and creates lasting value for its colleagues, customers, and other stakeholders.

OUR VISION

Being the best customer service company in the world.

OUR PURPOSE

Create packaging solutions for life’s essentials.

Role overview

As part of Greif’s global transformation to streamline and align its sales compensation programs with strategic growth initiatives, this role will lead the centralized administration of global sales incentive plans and manage the deployment and operation of the enterprise-wide Incentive Compensation Management (ICM) system. The role will coordinate across Sales Operations, Finance, HR and Commercial Leadership to drive execution excellence and performance transparency. This role will also collaborate with Total Rewards on plan governance and global sales compensation design, ensuring alignment with pay equity standards, local labor compliance, and best practices in compensation effectiveness.

Key Responsibilities

Sales Compensation Administration

• Lead centralized administration of incentive plans for in-scope global sales roles (inside sales, outside sales, and L1 managers).
• Ensure accurate, timely incentive calculations, validations, and quarterly payouts.
• Manage end-to-end quota setting, crediting logic, and seller eligibility aligned to role archetypes and business units.
• Support plan rollout and change management, including documentation, FAQs, and seller communication.

ICM System Management

• Serve as the business owner of Greif’s ICM platform and champion automation of compensation processes.
• Oversee system enhancements, data integration with core systems (, Workday, G-Link), and user access governance.
• Drive implementation of seller dashboards, audit workflows, and reporting infrastructure.
• Partner with IT and ICM vendors to ensure platform scalability and business continuity.

Governance and Design Partnership

• Collaborate with Total Rewards to define governance protocols for plan updates, exception handling, dispute resolution, and policy enforcement.
• Partner on the development and evaluation of sales compensation plan design aligned with Greif’s strategic sales goals and job architecture.
• Partner with HR & Total Rewards on regional compliance (, Workers Council approvals) and consistency across geographies.

Cross-Functional Coordination

• Align with Finance on incentive accruals, forecasting, and ROI tracking.
• Work with Sales Leadership and Sales Ops to align plans with pipeline objectives and margin-based selling strategies.
• Act as the conduit between data, process owners, and leadership teams for compensation-related initiatives.

Performance Reporting and Insights

• Deliver performance dashboards, payout modeling, and analytics tied to key plan metrics such as Contribution Margin $, Margin Rate %, and New Customer CM $.
• Monitor plan effectiveness, support audit readiness, and ensure transparency with sellers and stakeholders.
• Support compensation redesign through data-backed insights and feedback loops.

Required Qualifications

• Bachelor’s degree in Business, HR, Finance, or related field; Master’s preferred.
• 6+ years of experience in sales compensation, with 3+ years managing ICM systems and pay administration.
• Demonstrated experience working across matrixed teams, including HR / Total Rewards and commercial functions.
• Proficiency with ICM systems (, SAP Commissions, Varicent), Excel, and data reporting tools (Power BI).
• Experience navigating global organizations and managing plan compliance across multiple regions.

Preferred Attributes

• Background in industrial manufacturing or global B2B sales environments.
• Familiarity with modern sales comp structures (, pay-at-risk, CM-based incentives).
• Strong project management and change leadership skills.
• Experience supporting compensation transformation and global harmonization initiatives.

At Greif , your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive. Service and leadership are the core of everything we do. Our global presence provides us a platform to do good in the world.

Compensation Range

The pay range for this position is €81, - €138, Typically, a competitive wage for new hires will fall between $ to $ Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive.

Benefits Statement

Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.

EEO Statement