Maintenance Officer

North Lincolnshire Council; Horsington; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A local government council in England is seeking a full-time Maintenance Officer to manage property repairs and provide customer service support. The role requires extensive administration experience and proficiency in Microsoft systems. Applicants should have excellent organisational skills and the ability to work both independently and as part of a team. This position offers a competitive salary and generous benefits, including a local government pension and agile working arrangements.

Benefits

Competitive salary

Excellent CPD opportunities

Generous annual leave entitlement

Local government pension

Salary sacrifice scheme

Agile working arrangements

Free Parking

Sick pay

Discounted leisure membership

Qualifications

• Extensive experience in an administration background.
• Ability to work independently and as part of a team.
• Adaptable to change and process improvement.

Responsibilities

• Organising and planning property repairs.
• Processing service requests and compliance activities.
• Supporting frontline helpdesk services.

Skills

Effective communication skills

Proficiency in Microsoft systems

Customer service skills

Organisational skills

Job description

The Vacancy

An exciting opportunity has arisen for a Maintenance Officer to join the Corporate Assets and Facilities Service. This post is a full-time permanent position and will be predominantly based at our Billet Lane site, Scunthorpe. There may be a requirement to work from other council sites along with occasional homeworking. This role also provides a technical service function in supporting North Lincolnshire Councils Operational Property Portfolio. You will form part of the frontline helpdesk service for our services and the first point of contact for receiving and processing all customer property related matters raised across our estate. Ensuring they are dealt with effectively, and in a timely and professional manner. This entails organising and planning property repairs, request for works, soft services contracts, statutory service inspections and compliance activities that form the delivery of the Corporate Landlord model. Your role is also important in delivering Protective Equipment (PPE) Forever framework, which ensures the council's business continuity arrangements and compliance with regulations. This includes procuring and purchasing of clinical, non-clinical PPE and uniform products, processing service requests, collation and distribution of orders and managing and maintaining stock levels.

You will have extensive experience of:

• Working in an administration background
• Effective communication skills
• Proficiency in Microsoft and financial systems are essential.
• Be professional and effective when dealing with customers.

The right candidate will have excellent organisational skills, the ability to work both as part of a team and independently, adapt to change and contribute to improving processes.

The Benefits

Working for North Lincolnshire Council, you would have access to the following attractive package of benefits:

• A competitive salary
• Excellent CPD opportunities
• Generous annual leave entitlement
• Local government pension
• Salary sacrifice scheme
• Agile working arrangements
• Free Parking
• Sick pay
• Discounted leisure membership

Please see attached job description and employee specification which you should refer to when completing your application to demonstrate you meet the essential criteria for the role. If you are interested in discussing this post further, please contact Nicola Sissons - Facilities Corporate Compliance Lead on 07970 750819 or email [e-mail]

The Council

We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values - equality of opportunity, excellence, integrity and self-responsibility - in all that we do.