Maintenance Manager

Bupa; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Maintenance Supervisor to oversee a team of Maintenance Operatives across multiple care homes. The role involves ensuring all facilities are maintained to a high standard for safety and comfort. Candidates should have experience in team management and a deep understanding of building services, alongside relevant qualifications in health and safety. This position comes with various benefits aimed at supporting employee wellbeing and flexibility.

Benefits

Free healthcare access

Annual allowance for healthcare products

Wagestream for early wage access

28 days holiday

Sick pay scheme

Long service rewards

Free meals on shift

Interest-free travel loans

Bupa pension plans

Parental leave options

Menopause Plan

Discounts on gym memberships

Qualifications

• Experience managing a team.
• Understanding of building services like heating and plumbing.
• Practical experience with planned maintenance systems.
• Knowledge of compliance with statutory requirements.

Responsibilities

• Manage maintenance operations in care homes.
• Ensure timely and high-quality completion of repair tasks.
• Perform quarterly maintenance audits.
• Train new maintenance operatives and cover shifts as needed.

Skills

Team management

Building services knowledge

Practical maintenance experience

Health and Safety knowledge

Strong communication skills

Education

Building/electrical/plumbing qualification or 5 years experience

Health & Safety qualification (NEBOSH, CIEH)

Tools

Maintenance software systems

Job description

Overview

Manage a team of Maintenance Operatives and gardeners (where applicable) within a given portfolio to ensure that the Care Homes remain fully functional and the buildings and equipment therein are maintained to a high standard. Complying with all relevant Bupa Standard Operating Procedures and relevant legislation and industry best practice, with a focus on compliance and compliance coverage across the homes, to ensure that accommodation requirements are met and aligned with Bupa's cultural and brand values. Assist in the management of the repairs and maintenance revenue budgets for the portfolio, ensuring corrective actions are taken to avoid unnecessary over or underspend, working in collaboration with the wider Property and Care Services Teams. To cover the Maintenance Operative duties in allocated Care Homes where it is identified there is a requirement for support due to annual leave or vacant positions or to support MO's where they may need assistance to complete repair activities. Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person‑centred care, supporting independence and honouring choice to help our residents live their best lives. As a Maintenance Supervisor, you'll ensure a portfolio of our care homes remain functional at all times, working with our on‑site maintenance teams to ensure our residents have a safe and comfortable environment. You'll help us make health happen by:

Responsibilities

• Ensuring that the external and internal building and grounds are maintained to a safe and acceptable standard of repair, carrying out any works with the minimum disturbance to occupants and visitors.
• Ensuring that all maintenance and repair tasks within the care homes are completed to a high standard, in a timely manner and offer value for money.
• Contribute to the completion of the annual care homes maintenance budget.
• Ensure that all health and safety and compliance checks are carried out as per the timescales directed by Bupa Standard Operating Procedures and by Bupa compliance management tools and software.
• Ensure that safety and cleanliness within the care homes and grounds is to the satisfaction of Environmental Health, local Fire Authority requirements and Health and Safety regulations.
• Undertake quarterly Maintenance Audit and report/act on issues relating to building fabric condition, infection control, and Environmental Health Officer issues.
• Liaise with, and support, our care home‑based Maintenance Operatives across the allocated homes, including assisting with the induction and training of new starters.
• Cover annual leave, sickness, or vacancies in the allocated homes and attend maintenance meetings around the portfolio as directed.
• Bupa Care Homes is a 24/7/365 business. You may be required to work additional hours as may be necessary for the proper performance of your duties including support to the homes in the event of emergencies out of hours and at weekends.

Qualifications

• Experience of managing a team.
• A good understanding of building services including heating, hot and cold‑water distribution, ventilation, electrical distribution and plumbing.
• A good understanding of building fabric and its maintenance.
• Practical experience of planned maintenance systems and record keeping.
• Knowledge of relevant statutory requirements and experience of compliance.
• A building/electrical/plumbing qualification (City & Guilds, BTEC, ONC, HNC etc) or a minimum of 5 years hand‑on experience in property maintenance and general repairs.
• Ability to work as part of a multi‑disciplinary team.
• Computer literate and experience of using maintenance software systems.
• Be flexible to meet changing demands within the care homes.
• Practical ability and experience in painting and decorating and basic fabric repairs.
• Experience in managing Health and Safety matters relating to construction and general maintenance (completing permit to work, writing and assessing risk assessments and method statements).
• A Health & Safety qualification (NEBOSH certificate, CIEH Advanced Health and Safety, Fire Trainer, COSHH trainer etc).
• Excellent written and oral communication skills.

Benefits

• My Healthcare – Free access to 24/7 support, advice, and treatment for a variety of health‑related issues, including remote GP appointments, physiotherapy and mental health support.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350.
• Wagestream – Have early access to up to 40% of your earned wages within minutes.
• 28 days holiday.
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service – For every milestone at Bupa we will reward you with ecards, extra holidays and money.
• Free meal on every shift.
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets.
• We offer a range of Bupa pension plans – find out more on our career site.
• Parental leave – We have schemes for adoption, birth parents and co‑parents – find out more on our career site.
• Menopause Plan – Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK.

Additional Information

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Please note, this role is not at or above RQF Level 3 and is not included under the UK’s Points Based Immigration System for sponsorship by an employer.

Time Type: Full time.