Lounge Supervisor – Elevate Guest Experience & Team

DO & CO Airline Catering; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading airline catering company seeks a Lounge Supervisor at Heathrow Airport. This role involves managing front-of-house operations and liaising with the kitchen to maintain standards. Responsibilities include rostering catering staff, handling payroll, ordering supplies, and managing guest experiences. The ideal candidate has 3 years' hospitality supervision experience and excels in leadership and customer service. Competitive hourly rate with various employee benefits.

Benefits

£15.00 per hour

Refer a Friend Scheme

On-Site Free Meals

In-house training opportunities

Career development opportunities

Qualifications

• Minimum 3 years’ experience as a Supervisor in hospitality industry.
• Ability to lead and motivate staff and manage team dynamics.
• Strong focus on providing excellent service to guests.

Responsibilities

• Manage rostering and payroll for all catering staff.
• Order food and drinks through the Do & Co system.
• Liaise with the Lounge Manager and Supervisors.

Skills

Leadership

Customer service

Communication

Organizational skills

Conflict resolution

Training

Time management

Attention to detail

Job description

A leading airline catering company seeks a Lounge Supervisor at Heathrow Airport. This role involves managing front-of-house operations and liaising with the kitchen to maintain standards. Responsibilities include rostering catering staff, handling payroll, ordering supplies, and managing guest experiences. The ideal candidate has 3 years' hospitality supervision experience and excels in leadership and customer service. Competitive hourly rate with various employee benefits.