Locum Support Worker

ST MARTINS HOUSING TRUST; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading charity organization in Norwich is seeking passionate Locum Bank Workers to provide support across various services for vulnerable populations, including homeless individuals and those in care. Successful candidates will demonstrate emotional resilience, flexibility in their working hours, and the ability to engage with clients compassionately. This role provides an opportunity to make a significant difference in the community.

Benefits

Comprehensive training programme

Employee Assistance Programme

24/7 GP appointments

Discounts on products and services

Qualifications

• Passion and drive for supporting vulnerable individuals.
• Ability to work unsociable hours, including evenings and weekends.
• Confidence and adaptability in challenging situations.

Responsibilities

• Provide flexible cover across various services.
• Support individuals in crisis and promote independent living.
• Deliver care and assistance in a compassionate manner.

Skills

Emotional resilience

Adaptability

Empathy

Conscientiousness

Flexibility

Job description

Overview

Locum Bank Workers at St Martins to provide flexible cover across our services:

• Somewhere Safe to Stay Hub – a hub that provides a safe place to stay for a person who is already sleeping rough, has a history of rough sleeping or is at imminent risk of rough sleeping.
• Bishopbridge House – a 30-bed direct access hostel that aims to provide an effective life skills and resettlement service for single homeless people.
• Dibden Road – a 23-bed hostel; the hostel aims to support men aged 18 and above to establish their housing pathway into independent living.
• St Martins House – a 23-bed hostel providing second-stage accommodation for people taking the next step towards independent living.
• Webster Court – a two-storey block with 33 apartments, providing housing and care for people aged over 50, many of whom are physically frail and have mental health issues such as dementia and have experienced homelessness.
• Highwater House – a 22-bed residential care home providing care and support for adults with mental health and substance misuse issues; focus on Trauma Informed Care (TIC) in a Psychologically Informed Environment (PIE).
• Community Housing – work at the community housing service, providing 1:1 support to individuals, in accordance with their support and action plan to promote independent living and move on.
• Pathways Outreach – outreach service that determines whether someone is appropriately accommodated and, if not, develops a support pathway plan addressing their immediate future.
• Pathways Projects – supporting clients in properties in the community to provide effective life skills.

You can make a difference working with St Martins!

What we are looking for

• Someone with the passion and drive to work for Norwich's largest charity supporting the most vulnerable people in the region.
• Evidence of emotional resilience and tenacity to provide support, even when faced with resistance.
• Ability and willingness to be flexible and work unsociable hours, including evenings, weekends and bank holidays at short notice.
• To be successful you will be confident, adaptable, conscientious, able to demonstrate empathy with the people who use our services and the determination to make a difference.

You can expect

• The support and guidance of working for one of the top 5 best charities to work for, in the Best Companies list 2023.
• A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
• Employee Assistance Programme (EAP) offering a 24-hour helpline to support you and those living at the same address (over the age of 16) with life issues or problems, including up to 6 sessions of face-to-face, telephone or online counselling per issue per year (including CBT).
• Access to a service that provides team members and people living at that address with GP appointments 24/7, 365 days a year, accessible from anywhere in the world.
• Discounts on products and services, including Blue Light discount card, Perkbox, wellbeing platform, pension scheme and life insurance.

For an informal chat about the role, please call Helen Barber, HR Manager on 01603 667706.