Locality Maintenance Manager

ZipRecruiter; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A Social Housing provider in the West Midlands is seeking a Locality Maintenance Manager on a two-month temporary contract with the possibility to go permanent. The role involves overseeing maintenance operations, managing staff, and ensuring compliance with safety regulations. Ideal candidates should have leadership experience and professional qualifications in building or construction. Competitive daily rates of £300-£350 are offered, with all work site-based.

Qualifications

• Holds professional certifications including SSSTS/SMSTS.
• Extensive experience managing teams and resolving conflicts.
• Strong commercial acumen with P&L responsibility.
• Advanced analytical skills for data reporting and analysis.
• Experienced in operational and contract management.
• Effective communicator with stakeholders at all levels.

Responsibilities

• Manage operational delivery of DLO services.
• Monitor team performance and KPIs.
• Conduct site inspections and risk assessments.
• Control budgets and manage expenditures.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Budget management

Problem-solving

Communication

Analytical skills

Education

Professional qualifications in building, construction, or asset management

Level 3 building-related qualifications

Tools

Excel

Power BI

Job description

Overview

We are currently working in partnership with a Social Housing provider, based in the West Midlands who are committed to affordable, high quality housing, including a focus on building new affordable homes and investing in energy efficiency and safety for existing properties.

They are looking to appoint a Locality Maintenance Manager on a two month temporary contract with the view to go permanent.

The role is a full time position and is a fully office/site based role. The daily rate is £300 - £350 per day via an umbrella company.

Responsibilities

• Managing operational delivery of DLO services, overseeing assistant managers, surveyors, and trades staff to ensure efficient property maintenance and high-quality repairs
• Delivering day-to-day supervision, training, induction, and deployment of staff to meet programme targets, quality standards, and satisfaction
• Monitoring team performance and KPIs, ensuring right-first-time repairs, resolving underperformance, and maintaining service efficiency
• Conducting regular site inspections, risk assessments, and audits, ensuring compliance with health and safety regulations, CDM requirements, and organisational policies
• Controlling budgets and expenditure, managing overtime, materials, and contractor costs to achieve value for money and financial accountability
• Overseeing contractor and contract management, ensuring quality of works, timely delivery, and compliance with policies and standards
• Communicating with residents, colleagues, and stakeholders, ensuring updates on works progress, managing expectations, and maintaining high customer satisfaction
• Implementing process improvements, identifying efficiencies, and promoting a positive operational culture across the team

Experience/Qualifications

• Holds professional qualifications in building, construction, or asset management, including Level 3 building-related and recognised higher-level Health & Safety certifications (SSSTS/SMSTS)
• Extensive leadership experience, managing teams effectively, resolving conflicts, delegating responsibilities, and fostering trust and motivation
• Strong commercial acumen, with full P&L responsibility, budget management, and experience in financial planning, forecasting, and business case development
• Demonstrates advanced analytical skills, including data analysis, reporting to leadership, and use of tools such as Excel and Power BI
• Experienced in operational and contract management, ensuring compliance with corporate policies, delegated authorities, and service standards
• Skilled in problem-solving and decision-making, gathering information, evaluating options, and implementing effective solutions autonomously
• Effective influencer and communicator, able to engage with stakeholders, internal teams, and customers at all levels, improving collaboration and performance
• Strong organisational and project management skills, capable of managing multiple priorities, meeting deadlines, and driving operational efficiency
• Customer-focused, with experience improving client satisfaction, service delivery, and stakeholder engagement in challenging or high-pressure environments
• Proficient in Microsoft Office and HR/operations systems (e.g., OpenHR), with practical knowledge of workflows, payroll, reporting, and process improvement

Working hours

• 39 hours per week
• Monday – Friday
• All office/site based

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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