Local Business Development Manager

Group 1 Automotive; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer in the East Midlands seeks a Local Business Development Manager to deliver outstanding customer experiences. This role involves developing sales solutions for local business clients and enhancing customer retention. Ideal candidates will have sales or customer service experience, excellent communication skills, and a valid UK driving licence. The company offers various benefits including annual leave, discounts, and training opportunities, helping you to grow your career while making a difference.

Benefits

33 days annual leave

Retail discounts

Discounts on cars and servicing

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Healthcare access

Volunteering day

Company share purchase plan

Training and development opportunities

Qualifications

• Previous experience in a sales or customer service role, demonstrating ability to achieve targets.
• Exceptional listening and communication skills, focused on understanding customer needs.
• Must hold a valid UK driving licence.

Responsibilities

• Develop integrated sales and aftersales solutions for local business clients.
• Prospect and develop business customers to achieve retention.
• Ensure compliance with FCA regulations and data protection.

Skills

Sales expertise

Customer service

Organizational skills

Listening and communication

Relationship building

Job description

Local Business Development Manager – Toyota and Lexus Derby

Fun, exciting, rewarding work. Join us for the ride

Working with world-class brands as a Local Business Development Manager you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family‑friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle‑to‑work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day

• Develop integrated sales and aftersales solutions for the local business clients, maximising the business potential within the area of responsibility and ensuring each customer receives excellent customer service.
• Prospect and develop business customers in order to achieve maximum business customer retention.
• Represent the company in a professional manner and to achieve high levels of customer satisfaction.
• Comply with the FCA regulations and maintain regulated status in the advice, sale and administration of finance and general insurance products.
• Ensure compliance with Data Protection and General Data Protection Regulations when handling and processing customer personal data.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here – if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
• Ability to deliver first‑class customer service with energy and enthusiasm
• A genuine interest in helping customers and contributing to the team’s success
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
• Exceptional listening and communication skills, focused on understanding customer needs
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us

just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.