Linen Porter

Leonardo Hotels; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel group in Birmingham is seeking a dedicated Linen Porter to support the Head Housekeeper in ensuring operational excellence. You will be responsible for linen distribution and maintaining organization in linen areas. Ideal candidates bring positivity and teamwork to enhance guest experiences. Join us for competitive perks including meals, discounts, employee recognition, and ongoing training opportunities in a growing hospitality environment.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral bonus

Employee events

Pension Scheme

Wellbeing Support

Ongoing training programs

Qualifications

• Ability to assist and communicate effectively with team members and guests.
• Willingness to maintain a tidy and organized work environment.

Responsibilities

• Ensure linen is stocked and ready for use.
• Assist with guest requests such as baby cots and VIP rooms.
• Collaborate with Housekeeping Supervisors to maintain operations.

Skills

Positive energy

Teamwork

Job description

Be Yourself – Be a Bold Team Player– Be Leonardo

As a Linen Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be making sure that linen is fully stocked and distributed among the departments and working as part of a vibrant team to exceed our guests’ expectations.

Here are some of the key responsibilities for a Linen Porter:

• Assisting with guests’ requests: you’ll make every stay memorable by supporting with VIP rooms, baby cots, etc.
• Communicating and collaborating with the Housekeeping Supervisors
• Ensuring linen chutes and linen stores are tidy and fit for use

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Linen Porter you will:

• Be yourself!
• Bring your positive energy to work with you every day
• Build a great rapport with the team members around you?

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!