Library Assistant

PublishingCrossing; Coventry; On-site; GBP 23,000 - 26,000; Part time

Job summary

A prominent educational institution in Coventry is seeking a part-time library assistant to join their weekend customer service team. This role involves providing a welcoming reception service, ensuring library policies are followed, shelve materials, and conduct general clerical tasks. Ideal candidates will have good communication and interpersonal skills while being able to work under pressure. Experience in customer service or a library setting is beneficial. A strong commitment to equality, diversity, and inclusion is essential.

Benefits

Excellent Employers Pension Contribution

30 days Annual leave plus Bank Holidays

Holiday Purchase Scheme

BUPA Cash Plan

50% off Tuition Fees for staff dependants

CU Reward Scheme Discounts

Qualifications

• Teamwork ability is important.
• Customer service or public interaction experience is essential.
• Library experience is a plus but not required.

Responsibilities

• Provide welcoming reception service to library customers.
• Maintain library policies on noise and behavior.
• Shelve library materials and perform clerical tasks.

Skills

Good communication skills

Interpersonal skills

Confidence with IT

Ability to work under pressure

Customer service experience

Education

Good general education

Job description

Salary: Competitive starting salary range from £23,877 up to £25,273 pro rate, per annum (dependent upon experience) with the potential to progress. A discretionary range for candidates with exceptional experience can be discussed/considered

Permanent Part Time: (Saturdays only) - Working hours part-time 7.5 hours - Saturday 08:00 - 16:30

Our Mission

Coventry University Group is a global education group with a mission of Creating Better Futures. We are driven by our passionate belief in the transformational power of education and research to enable and empower our students, colleagues and partners and to improve the world around them. Our people are key to our success and each role contributes to the Groups ongoing progress in communities around the world.

The Role

The University Library is seeking to appoint a part-time library assistant to join our customer services weekend team. The post holder will contribute to the effective operation of the Library by providing services to the Library customers and supporting their study at the University. You will provide a welcoming Reception service as well as ensuring the library policies on noise and behaviour are maintained, shelving library materials, operating the online issue system and general clerical tasks.

Our Successful Candidate

You should have a good general education and the ability to work as part of a team is really important. Good communication and interpersonal skills, confidence with IT and the ability to work under pressure are also essential for this post. You should also have experience of customer service or dealing with the general public. Experience of working in a library would be an advantage but not essential as training will be given.

In addition to the weekly hours of this post, you are also required to work 4 additional days per annum (totalling 30 hours, averaged to 0.58 hours per week). These additional days will be four of the following: three days between Christmas and New Year, Good Friday, Easter Monday, Spring bank holiday (May), Whitsun bank holiday (May) and August bank holiday. These days will vary depending on rotas.

The Benefits

• Excellent Employers Pension Contribution
• 30 days Annual leave plus Bank Holidays
• New Holiday Purchase Scheme up to 5 additional days
• BUPA Cash Plan
• 50% off Tuition Fees for staff dependants
• CU Reward Scheme Discounts across a range of High Street/ Online Retailers
• Cycle To Work scheme

Our Culture

As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.

Please include a cover letter along with your CV to support your application.

We look forward to hearing from you!

Closing date: 4th January 2026.