Liability Claims Handler (Home

Aston Charles; Norwich; Remote; GBP 20,000 - 39,000; Full time

Job summary

Join a forward-thinking Insurtech company as a Liability Claims Handler in a fully home-based role. This position offers the flexibility to manage claims independently while receiving all necessary tools, including a top-of-the-range Apple MacBook. You will handle various Employer's and Public Liability claims, negotiating settlements with the support of a dedicated team. With a competitive salary of up to £38,000 and opportunities for professional growth, this role is perfect for motivated individuals looking to make a significant impact in a dynamic environment.

Benefits

Flexible Working Hours

Support for Professional Qualifications

Dynamic Work Environment

Top-of-the-Range Equipment

Qualifications

• Experience in handling Liability or Casualty claims in insurance.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage a caseload of Liability claims for various insurers.
• Negotiate claims to final settlement with support from the Claims Team.

Skills

Liability Claims Handling

Negotiation Skills

Client Communication

Organizational Skills

Tools

Apple MacBook

Job description

Liability Claims Handler (Home-Based) - Norwich

Job Type: Permanent

Sector: General Insurance

Specialism: Claims

Location: London & South

Town/City: Norwich

Salary range: £20,000 - £29,999, £30,000 - £39,999

Salary Description: to £38K plus benefits

Posted: 28-Apr-25

Start Date: ASAP

Recruiter: Aston Charles

Job Ref: RJ-3122L

Job Views: 7

About the Role

This is a 100% home-based role with all necessary tools provided, including a top-of-the-range Apple MacBook and additional screens. You will manage a caseload of Liability claims for various MGAs and insurers, primarily Employer’s and Public Liability claims up to £25,000 across sectors like hospitality, manufacturing, and leisure. The role involves negotiating claims to final settlement with support from a dedicated Claims Support Team.

Candidate Profile

We welcome Liability or Casualty Claims Handlers with experience in insurance companies, delegated authority at brokers, loss adjusters, or legal environments. You should be highly motivated, organized, client-focused, and capable of working independently with minimal supervision. Excellent communication, rapport-building skills, and the ability to handle difficult conversations empathetically are essential.

Working Conditions & Benefits

The working hours are flexible around a typical 09:00-17:00 schedule, allowing for outside hours to accommodate personal commitments. Salary is up to circa £38,000, negotiable based on experience, with additional benefits including support for professional qualifications. There are significant opportunities for career progression as the company expands.

About the Company

A disruptive Insurtech backed by venture capital, transforming the claims landscape with innovative technology and excellent customer outcomes. The company is cash-rich, partnered with leading MGAs, and offers a dynamic, supportive environment.