Leisure Centre Manager

Abbeycroft Leisure; Newmarket; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local leisure provider in Newmarket is seeking a dynamic leader to oversee daily operations of a Leisure Centre. The role includes managing a dedicated team, ensuring health and safety compliance, and budget management. Ideal candidates will possess First Aid certification and relevant experience. Benefits include a multisite membership, career development opportunities, and health benefits.

Benefits

Multisite membership

Discounted multisite membership for a household member

Free child swims

Annual leave entitlement

Pension scheme with NEST

Career development opportunities

Westfield Health Benefits

Qualifications

• Proven experience in a leadership role within a leisure or health environment.
• Excellent communication and interpersonal skills.
• Ability to manage and develop a team effectively.

Responsibilities

• Oversee daily operations of the leisure centre.
• Conduct safety audits and risk assessments.
• Manage team meetings and performance reviews.
• Monitor financial performance and identify cost-saving opportunities.
• Enhance customer experience and address feedback.

Skills

Team management

Health and safety compliance

Customer service excellence

Budget management

Education

First Aid at Work certification

Fitness Level 2 Qualification

National Pool Lifeguard Qualification

Job description

In this role, you will take on a dynamic and diverse leadership position, ensuring the seamless operation of your Leisure Centre. Your responsibilities will include overseeing daily operations, adhering to Health and Safety standards, and managing a dedicated team of duty managers. You will be accountable for maintaining the site within the organisation's set budgets, collaborating closely with your area manager on various site projects, and continually striving to enhance the overall experience for our members and customers. Your leadership will be pivotal in creating a safe, welcoming, and efficient environment that meets the highest standards of service and operational excellence. 37 hours per week.

Responsibilities

• Overseeing daily operations to ensure smooth and efficient running of the leisure centre.
• Health and safety compliance, conducting regular safety audits and risk assessments to maintain a safe environment for employees and members.
• Team management, including team meetings, performance reviews and providing ongoing training and development for staff.
• Budget management, monitoring financial performance, expenses and identifying cost-saving opportunities.
• Collaborating with the Area Manager and Abbeycroft on projects to improve facilities and services at the leisure centre.
• Enhancing customer experience and addressing feedback and complaints promptly and professionally.
• Maintaining operational excellence to meet high service standards and best practices.

Qualifications

• First Aid at Work certification (essential).
• Fitness Level 2 Qualification (desirable).
• Pool Plant Operator License (desirable).
• National Pool Lifeguard Qualification (desirable).
• Swim Teaching Qualification (desirable).
• Disability Confident.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Benefits

• A Multisite membership.
• A discounted multisite membership for someone you live with.
• Free child swims (not lessons).
• Annual leave entitlement.
• Pension scheme with NEST.
• Opportunities for career development and progression.
• Westfield Health Benefits which include mental, physical health and financial support, a 24/7 DoctorLine, access to Togetherall and generous Highstreet discounts and cashback.