Leisure Centre Duty Manager: Lead Team & Growth

Gbs Uk; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading social enterprise in the UK seeks a Manager to oversee staff, handle customer concerns, and drive memberships at Places Leisure. Key responsibilities include managing team recruitment, preparing reports, and leading operations. Ideal candidates will have supervisory experience within leisure facilities, possess excellent customer service and leadership skills, and ideally have NPLQ qualifications. Join a community-focused organization that values personal growth and offers competitive benefits including a flexible work environment.

Benefits

Living Wage Foundation

Full Health & Fitness membership

Bonus scheme at 2%

Flexible working options

Opportunity to purchase additional annual leave

Access to ongoing personal learning and development

Company Pension scheme

Cashback plan for healthcare costs

Discounts up to 50%

Qualifications

• Previous supervisory/management experience within a leisure facility is desired.
• First aid experience is a plus; registration as a first aider is required.

Responsibilities

• Manage, recruit, and train staff.
• Deal with customer concerns.
• Drive up memberships.
• Prepare reports and attend meetings.
• Represent Places Leisure and lead a team.

Skills

Excellent customer service

Leadership skills

Motivated

Education

NPLQ qualification

Job description

A leading social enterprise in the UK seeks a Manager to oversee staff, handle customer concerns, and drive memberships at Places Leisure. Key responsibilities include managing team recruitment, preparing reports, and leading operations. Ideal candidates will have supervisory experience within leisure facilities, possess excellent customer service and leadership skills, and ideally have NPLQ qualifications. Join a community-focused organization that values personal growth and offers competitive benefits including a flexible work environment.