Learning Support Officer

Wirral Met College; Birkenhead; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading educational institution in Birkenhead is seeking a Learning Support Officer to lead a team of support staff and coordinate learning support for students with diverse needs. This role requires strong leadership and organizational skills, experience in educational support, and a commitment to creating an inclusive environment.

Benefits

Access to free car parking

Outstanding facilities

Enhanced annual leave

Family-friendly policies

Financial support for teaching qualifications

Qualifications

• Educated to at least Level 3 with relevant qualifications.
• Experienced in working with learners with additional needs.

Responsibilities

• Lead and supervise a team of Learning Support Assistants.
• Coordinate timetables and support allocation.
• Ensure high-quality provision through mentoring and performance reviews.

Skills

Leadership

Organization

Communication

Microsoft Office

Supervision

Education

Level 3 qualification

GCSEs in English and Maths (Grade A-C)

Job description

Overview

Salary: £22,806 - £27,216 per annum (pro rata)
Hours: 35 hours per week, term time only

Are you passionate about supporting students to succeed? Do you have experience leading a team and making a positive impact in education?

We are looking for a Learning Support Officer to join our Additional Learning Support (ALS) team and play a vital role in coordinating learning support provision across the college. This is a rewarding opportunity to make a real difference in the lives of students with a wide range of support needs.

About The Role

Reporting to the Assistant Additional Learning Support Manager, you will:

• Lead and supervise a team of Learning Support Assistants (LSAs) and Communication Support Workers across various curriculum areas.
• Coordinate timetables and support allocation in line with student needs and audit requirements.
• Ensure high-quality provision through mentoring, observations, first-stage absence management, and performance reviews.
• Support students directly, including those with learning difficulties, disabilities, or other barriers to learning.
• Promote the ALS service and act as a first point of contact for curriculum teams.
• Work with internal and external stakeholders to ensure the effective deployment of staff and resources.
• Contribute to wider responsibilities such as exam access arrangements, documentation compliance, and service development.

This is a highly collaborative role where your leadership, organisation, and student-centred approach will help maintain and develop an inclusive and supportive learning environment.

What We’re Looking For

We are seeking someone who is:

• Educated to at least Level 3, with GCSEs (or equivalent) in English and Maths (Grade A-C).
• Experienced in working with learners who have additional needs or disabilities.
• Confident in supervising and supporting a team.
• Highly organised, with excellent communication and administration skills.
• Proficient in using Microsoft Office applications and maintaining accurate records.
• Adaptable, resilient, and able to work across multiple campuses or sites.

A Level 3 qualification in Learning Support or a related field is desirable, as is a Level 3 Management or Supervisory qualification—or a willingness to work towards one.

Our Values

At our college, we live by our core values in everything we do:

• Ambitious - We aim high for our students and staff.
• Resilient - We adapt, support each other, and keep improving.
• Inclusive - We welcome, respect, and support everyone.
• Empowering - We build confidence, skills, and active citizens.
• Accountable - We take responsibility and act with integrity.

If you share our values and want to be part of a team that supports learners to reach their full potential, we’d love to hear from you.

Why Join Us?

• Access to free car parking (subject to availability)
• Outstanding facilities in state-of-the-art environments
• Enhanced annual leave entitlement
• Enhanced family friendly policies and leave
• Financial support for teaching qualifications available
• DBS checks completed and paid for by the employer
• Company is committed to CPD
• Flexible approach to work
• Pension contribution rates currently at 20.8%

Join us in shaping futures and changing lives. Apply today.