Learning and Development Support Officer

Durham County Council; North East; Hybrid; GBP 25,000 - 30,000; Part time

Job summary

A local government authority in North East England is looking for a motivated Learning and Development Support Officer to join their team. This part-time role, involving hybrid working arrangements, requires excellent organizational and communication skills to manage the training cycle and support learning programmes. The ideal candidate will have at least a Level 2 qualification in a relevant subject. Competitive benefits and opportunities for career development are offered.

Benefits

27 days holiday per year

Option to purchase additional leave

Flexible working hours

Local Government Pension Scheme

Employee Assist Scheme

Learning and development opportunities

Discounted gym membership

Qualifications

• Qualified to Level 2 in a relevant subject, e.g., Business Administration, HR or equivalent.
• High levels of communication and organizational skills.

Responsibilities

• Identify training requirements and coordinate the commissioning and evaluation of training.
• Manage the training cycle end-to-end.
• Support the delivery and coordination of learning and development programmes.

Skills

Strong communication skills

Excellent organizational skills

Customer service skills

Education

Level 2 qualification in relevant subject

Job description

Overview

An exciting opportunity has arisen for a motivated and experienced Learning and Development Support Officer to join a small team within our award winning OD, Talent Management and Resourcing service.

This post offered on an 18.5 hour per week basis will be shared between modern office accommodation and home working, and will be part of a team supporting the delivery and co-ordination of learning and development programmes and projects primarily but not exclusively to Neighbourhoods and Environment (NE) and Regeneration, Economy and Growth (REG) service areas.

Working within a professional and experienced team this role involves undertaking all work associated with the training cycle including identifying requirements, commissioning/coordination training and evaluation. Excellent organisational, communication and customer service skills are prerequisites for success.

This is an exciting opportunity for someone to join a busy, friendly team and further develop their career. We encourage you to contact Phil Gwillym via email – [e-mail] for an informal discussion about the post.

Responsibilities

• Identify training requirements and coordinate the commissioning and evaluation of training and development programmes and projects for NE and REG service areas.
• Manage the training cycle end-to-end.
• Support the delivery and coordination of learning and development programmes within a professional team.
• Demonstrate excellent organisational, communication and customer service skills.

Qualifications

You should be qualified to Level 2 in a relevant subject e.g. Business Administration, HR or equivalent with high levels of communication and organisational skills.

Rewards and Benefits

• Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service, pro rata.
• Option to purchase up to 10 additional days annual leave per year, pro rata.
• Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year) pro rata.
• Hybrid working (home and office working).
• Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
• Wellbeing Portal and access to an Employee Assist Scheme.
• Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
• Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
• Discounted DCC gym membership.
• Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
• Trade Union membership.
• A range of other salary sacrifice schemes such as car leasing.

Rewards and benefits are subject to individual terms and conditions.

Hybrid Working

Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part time roles and arrangements are at managers discretion, alternatively you can work all of your contracted hours within the workplace if you prefer.

Equality, Diversity, and Inclusion

We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services. We are committed to ensuring that our employment policies and processes are fair and equitable to all. We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job. As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process.

Interviews

Interviews will be held on the 8th October 2025. We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

How to Apply

In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted online via the Northeast Jobs portal. Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed. If you have any support needs or require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27 (option 3), or the Recruitment Team via email at [e-mail]. We collect personal information from you when you register with North East Jobs and make an application. Details on how we process your personal data is available in our Privacy Notice. Please note that all communication regarding your application will be sent to the registered email address. Please check your junk mail for notifications.

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