Lead Program Manager – Technology, Data and Product Talent Strategy – Vice President

JPMorgan Chase & Co.; City of Westminster; On-site; GBP 70,000 - 100,000; Full time

Job summary

A global financial services firm is seeking a Lead Program Manager to design transformative solutions enhancing employee experience. This role involves collaborating across teams, executing comprehensive strategies, and communicating effectively with stakeholders. Ideal candidates will demonstrate strong program management skills, analytical reasoning, and leadership abilities to drive change. Experience in technology and talent projects is highly valued, making this a dynamic opportunity within a renowned organization.

Qualifications

• Strong experience in program management with a focus on technology and talent projects.
• Proven ability to drive large-scale change with both attention to detail and strategic perspective.
• Exceptional communication and leadership abilities.

Responsibilities

• Collaborate with segments to execute global talent and employee experience strategy.
• Lead delivery by engaging stakeholders and structuring work and timelines.
• Create and maintain vision, strategy, and roadmap for the strategy.

Skills

Program management

Analytical reasoning

Communication skills

Leadership skills

Problem-solving

Data-driven decision-making

Stakeholder engagement

Strategic thinking

Job description

Overview

As a Lead Program Manager in the Strategy and Transformation team, you will join partners across the TDP team, as well as with firmwide product and employee experience teams to design transformative solutions and drive change that will fulfil business aspirations and elevate the employee experience.

Responsibilities

• Collaborate with the Tech, Data & Product Segment team to develop, document, communicate and execute a comprehensive, global talent and employee experience strategy that aligns with the company's overarching business objectives.
• Lead components of the delivery by building expertise in the subject matter, engaging stakeholders, structuring the work and timelines, prioritizing scope, setting up ways-of-working including change management, navigating roadblocks, identifying dependencies and contingencies, and problem solving throughout to quickly deliver a series of highly visible changes.
• Create and maintain the vision, strategy, and roadmap for components of this strategy, taking ownership of the definition, measurement, and success of outcomes. Craft concise updates, presentations, statuses, and reports for senior leadership.
• Utilize data analytics, user experience research, competitive and market analysis, industry trends, and company goals to shape and prioritize initiatives effectively.
• Work with partners across segment, products and client groups to orchestrate and influence prioritization of delivery in support of the strategy to deliver a personalized, frictionless and seamless experience to our employees.
• Stay informed of internal HR product enhancements and actively ensure their strategic utilization within the strategy, while keeping stakeholders aware of the product roadmap and ongoing improvements.
• Work closely with the Strategy and Transformation lead to drive alignment, operational efficiency, and continuous improvement of our approach, processes and tools.
• Ability to absorb and translate complex, high-level concepts into actionable strategy components and deliverables, synthesizing information into compelling narratives for senior leaders.
• Demonstrated proficiency in analytical reasoning, problem-solving and using data-driven decision-making to inform strategy and measure success.
• Exceptional communication, interpersonal, and leadership skills, including crafting compelling executive summaries and communicating effectively at all levels.
• Good understanding of global talent trends, best practices, and emerging technologies, ideally supported by a background in technology, data, or product roles (or HR/Talent roles supporting those areas) to provide a 'voice of the customer' perspective.
• Demonstrates a growth mindset with commitment to continuous improvement, proactively seeking opportunities to learn, adapt, and enhance processes, outcomes, and personal development.
• Ability to use systems thinking and an AI-first mindset to analyze complex business challenges, identifying interdependencies and propose designs that solve business challenges.

Qualifications

• Strong experience in program management, leading complex technology and/or talent projects in large organizations, with a proven ability to drive large-scale change through being the details as well as strategic in approach.
• Excellent analytical reasoning, problem-solving and data-driven decision-making skills.
• Exceptional communication, interpersonal, and leadership abilities, including crafting executive summaries and communicating at all levels.