Lakeside Restaurant Manager — Lead Service & Team

APTL - Restaurant; Penrith; On-site; GBP 60,000 - 80,000; Part time

Job summary

A hospitality establishment in Penrith is seeking a Restaurant Manager to oversee operations at multiple dining venues, ensuring exceptional service and guest satisfaction. The ideal candidate will have previous management experience and a passion for providing high-quality customer service. In return, competitive prospects and a supportive work environment with various benefits will be offered, including discounts at venues and social events throughout the year.

Benefits

Special rates for employees and friends & family at the hotel

Team discounts on restaurant treatments

Dedicated assistance helpline

Team social events

Qualifications

• Friendly, hardworking, and customer-focused attitude.
• Excellent time-keeping skills and ability to prioritize under pressure.
• Experience in overseeing operations in a restaurant setting.

Responsibilities

• Oversee the Rampsbeck Restaurant and maintain high service standards.
• Deputise for the Food and Beverage Manager as necessary.
• Work with the Head Chef to optimize food service operations.
• Assist in training and managing a large team.
• Handle guest complaints professionally and effectively.
• Ensure a safe environment adhering to health and safety policies.

Skills

Friendly and outgoing personality

Previous management experience

Effective team management

High attention to detail

Passion for customer service

Ability to remain calm under pressure

Job description

A hospitality establishment in Penrith is seeking a Restaurant Manager to oversee operations at multiple dining venues, ensuring exceptional service and guest satisfaction. The ideal candidate will have previous management experience and a passion for providing high-quality customer service. In return, competitive prospects and a supportive work environment with various benefits will be offered, including discounts at venues and social events throughout the year.