Laboratory Assistant,Sample Reception (PF)

SYNLAB UK and Ireland; Leigh on Sea; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare laboratory in Leigh on Sea seeks dedicated candidates to improve patients' health. The role involves preparing patient samples and entering details into the Laboratory Information Management System, ensuring high accuracy. Ideal candidates should have a minimum of four GCSEs and a patient-focused attitude. This position offers 37.5 hours of work per week and includes benefits such as a wellbeing allowance and enhanced night shift pay.

Benefits

Wellbeing Allowance up to £1500 per annum

Enhanced night shift payment

Qualifications

• Proven experience in a healthcare or service-led setting is desirable.
• Strong motivation and patient-focused attitude.
• Ability to thrive in a busy and fast-paced work environment.

Responsibilities

• Receive, check, and prepare patient samples for analysis.
• Enter patient details accurately on the Laboratory Information Management System.
• Maintain specimen workflow while prioritizing urgent requests.

Skills

Customer service experience

Attention to detail

Flexibility in working hours

Education

Minimum of four GCSEs (including English and Maths)

Job description

Overview

We are looking for candidates who are passionate about improving patients' health and would like to work in a healthcare setting. No science/ medical background is required as full training is provided. We are ideally looking for candidates who are flexible with their hours and would like to work in a busy work environment.

Responsibilities

• Receive, check, and prepare patient samples for analysis, label accurately to traceability standards.
• Enter patient details and results onto the Laboratory Information Management System (LIMS) with high accuracy.
• Follow SPS standard operating procedures (SOPs) and uphold ISO 15189 quality requirements.
• Maintain specimen workflow, prioritising urgent requests and meeting turnaround times.
• Collaborate with colleagues across the HUB and hospital sites to ensure efficient, customer-centred service.
• Uphold health & safety, infection prevention and data-governance standards; support general housekeeping.

Qualifications

• Minimum of four GCSEs (including English and Maths).
• Proven customer service experience (healthcare or service-led setting desirable).
• Motivated and patient-focused, with strong attention to detail in a busy, fast-paced environment.
• Flexible and reliable with shift patterns (including weekends/bank holidays).

About SYNLAB / Role Context

We are looking for candidates who are passionate about improving patients' health and would like to work in a healthcare setting. The role is in a state-of-the-art laboratory, located in the heart of Mid and South Essex, working with Pathology First. Our team collaborates with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering. We operate in diverse environments and promote an inclusive workplace culture with opportunities for learning and development. We encourage open two-way communication and value feedback.

Hours and Benefits

Hours: 37.5 hours / Full-Time / Permanent / may include shift, weekend or bank holiday work.

Benefits: Wellbeing Allowance up to £1500 per annum for Band 2–6 roles. Enhanced night shift payment for Band 5 & 6 roles where night shift is part of the role requirements.