Key Customer Management Team Lead - Certification

DNV Germany Holding GmbH; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global risk management company is seeking a dedicated leader to manage their Key Customer team in the United Kingdom. In this role, you'll be responsible for leading a team, managing major client relationships, and driving continuous improvements in service quality. Ideal candidates will have several years of experience in management system certification, possess strong communication skills in German and English, and have a degree in a relevant field. This position offers permanent employment with competitive remuneration and flexible working conditions.

Benefits

Permanent employment with attractive compensation

Employer-funded pension plan

Flexible working hours

30 days of vacation

Personal development opportunities

Qualifications

• Several years of experience in management system certification and key account management.
• Initial leadership experience is an advantage.
• High level of initiative and proactivity.

Responsibilities

• Lead and develop a team of 4–5 employees in Key Customer Management.
• Manage major clients from proposal through audit planning to certificate issuance.
• Ensure excellent customer service and continuous process improvement.

Skills

Management system certification

Key account management

Leadership experience

Strong communication skills in German and English

Proficient in MS Office and CRM systems

Education

Degree in engineering, business or equivalent

Job description

A global risk management company is seeking a dedicated leader to manage their Key Customer team in the United Kingdom. In this role, you'll be responsible for leading a team, managing major client relationships, and driving continuous improvements in service quality. Ideal candidates will have several years of experience in management system certification, possess strong communication skills in German and English, and have a degree in a relevant field. This position offers permanent employment with competitive remuneration and flexible working conditions.