Key Account Manager

White Glove; City Of London; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading logistics company in London seeks a Key Account Manager to drive relationships with major clients in the fashion e-tailing sector. The ideal candidate will have a strong background in both retail and logistics, exceptional sales skills, and the ability to solve problems effectively. This role offers a competitive salary up to £60,000 plus benefits including a company car or allowance, pension, and bonus.

Benefits

Company car or cash allowance

Pension

Bonus

Extensive training and development

Qualifications

• Must have experience in both a retail and logistics business.
• Proven track record in delivering sales performance.
• Strong level of business and commercial acumen.

Responsibilities

• Develop relationships with major blue chip e-tailor clients.
• Ensure timely delivery of products and services.
• Prepare regular reports of progress to stakeholders.

Skills

Market understanding

Retail and logistics experience

Problem solving

Communication skills

Sales/Negotiation skills

Networking

Education

Relevant high level degree

Industry related qualifications (preferred)

Tools

Microsoft Office

Job description

We are a forward thinking and dynamic logistics business with an enviable reputation for growth, customer service and innovation. We operate from multiple UK locations and our customers with end to end supply chain solutions including freight forwarding, contract logistics, value added services and UK distribution.

Key Account Manager, you must have the following skills, experience and attributes:

• Good understanding of the Market context.
• Experience in both a retail and logistics business.
• Able to contribute to broader business issues.
• Excellent trouble shouting and problem solving abilities.
• Strong verbal/written communication and presentation skills.
• Strong level of Sales/Negotiation skills.
• Well networked.
• Experience of delivering consistent year on year organic growth.
• High level of business and commercial acumen.
• Proven track record in delivering/improving sales performance.
• High achievement drive & commercial focus.

Position Key Account Manager Location & Post Code London
Salary Up to £60,000 per annum Benefits: Fully Expended Company Car or cash for Car allowance, Pension, Bonus.

Role details:

Are you a seasoned Key Account Manager with direct industry experience? Are you a highly effective achiever, who can create a shared vision, energies others, challenge status quo and drive change? If so, please read on… We have an opportunity for a highly driven ambitious Key Account Manager to join our team and partner with one of our key customers who are an industry leading fashion e-tailer. This role is based in London at our customers offices, and will require extensive business travel within the UK meeting with internal operational teams and external suppliers. You will join the Commercial team where you will report to the Commercial Manager. In return you will receive an Industry Leading Competitive salary for this new role plus benefits including a fully expensed company car, or cash for car allowance plus pension, bonus and other Industry leading benefits.

Your focus in delivering excellence to our customers will be proven by previous experience of working with some of the UK’s best well known brands. It is essential that the successful candidate has previous experience in both a retail and logistics background.

Our working environment is energetic and supports a culture of people achieving their full potential. Our values are foundation blocks of how we work together and through innovation training & development we are growing the future of supply chain. Our people are our business and we are looking for hard working talented entrepreneurs to deliver in a complex and competitive Industry.

In this role you will build strong relationships with our strategic customers by identifying and delivering their needs and promoting our company’s solutions to achieve mutual success. Your aspiration to grow and develop the customer experience to achieve long-term success is uncompromising.

In return for your hard work and commitment, our Key Account Manager will receive Industry leading remuneration with bonus, pension, car or cash for car, extensive training, career development and the opportunity to join a business that is committed to being the best in everything we do.

Key Account Manager duties and key responsibilities:

• Align the Commercial Strategy to support the delivery of business objectives across specified key accounts.
• Develop relationships with one of our major blue chip e-tailor clients.
• Acquire a thorough understanding of key customer’s needs and requirements.
• Serve as the link of communication between key customers and internal teams.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Resolve all challenges faced by customers.
• Lead implementation disciplines to maximise customer retention.
• Contribute to the development of new and enhanced customer propositions.
• Expand the relationships with the partnered customer by continuously proposing solutions that meet their business needs.
• Develop and implement leading, consistent disciplines and activities to ensure that the business has ongoing healthy commercial growth.
• Play an integral part in generating new sales that will turn into long-lasting relationships.

Qualifications:

• Customer focused approach.
• Exceptional Microsoft skill set.
• Relevant high level degree.
• Industry related qualifications (preferred).