Junior Business Analyst

Crew Clothing Company; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in Greater London is seeking a Junior Business Analyst to drive business transformation projects. The successful candidate will work closely with all departments to improve processes through automation and ensure effective documentation of solutions. Strong analytical and interpersonal skills are essential, along with a problem-solving attitude and ability to adapt to changing priorities. The role offers a supportive and rewarding culture alongside a range of employee benefits including staff discounts and training opportunities.

Benefits

Staff Discount

Uniform allowance

Pension scheme

Refer a Friend scheme

Training and career development

Supportive and rewarding culture

Qualifications

• Experience working in a retail environment (stores, buying, or merchandising).
• Background in working with technology to deliver new services and solutions.
• Experience in delivering projects and system changes.
• Experience with information systems ideally in a retail/wholesale business.
• Analytical and project management skills, including translating business needs.

Responsibilities

• Document business processes and reference all system processes included.
• Work with departments to enhance and improve processes through automation.
• Provide clear updates to colleagues and stakeholders.

Skills

Strong analytical skills

Excellent documentation skills

Ability to explain complex technical issues to non-IT-experts

Organised and flexible to changing business priorities

Problem solving & delivering results

Excellent listening skills

Takes ownership of issues and keeps all parties updated

Ability to work in an environment with changing priorities

Action Orientated

Highest level of integrity, honesty and trust

Drive for results

Tools

AX

Oracle

SAP

Job description

Purpose of the role

Reporting to the Business Analyst this is a business-facing role where you will be given the opportunity to add real value. The Junior Business Analyst must be able to demonstrate they are a customer focused individual with the energy, drive and commitment to make it happen. This role will be required to work closely with all departments of the business driving change and efficiencies for all processes and business systems. This role will be working on business transformation projects, which may affect several areas of the business.

Responsibilities

• Good understanding of business objectives and departmental requirements
• Document business processes and reference all system processes included within the process
• Work with departments to enhance and improve processes through automation
• Assist the Support team with troubleshooting and resolving system issues
• Ensure all new solutions are effectively documented and tested prior to going live
• Provide clear updates to colleagues and stakeholders ensuring all parties are kept well informed
• Understand best practices and keep up to date with technological advances
• Assist with any reporting requirements and data integrity

Key Skills and Experience Essential

• Strong analytical skills
• Excellent documentation skills
• Ability to explain complex technical issues to non-IT-experts
• Organised and flexible to changing business priorities
• Problem solving & delivering results
• Excellent listening skills
• Takes ownership of issues and keeps all parties updated with regular progress reports
• Ability to work in an environment with changing priorities
• Action Orientated
• Highest level of integrity, honesty and trust
• Drive for results

Desirable

• Knowledge of AX or any other ERP system such as Oracle or SAP

Experience

• Experience of working in a Retail environment (stores, buying or merchandising)
• Background of working with technology to deliver new services and solutions
• Delivery of projects and system change
• Experience of working with information systems ideally in a retail / wholesale business
• Analytical and project management skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements
• Demonstrated ability to review, consolidate and communicate with all levels within IT and the business.

What we can offer you

• Staff Discount
• Uniform allowance
• Pension scheme
• Refer a Friend scheme
• Training and career development
• Supportive and rewarding culture