Junior Account Manager

CMR Jobs Limited; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A well-established provider of outsourced financial services in the UK is seeking a Junior Account Manager to enhance their client management team. This full-time, hybrid role involves supporting client relationships, coordinating project updates, and ensuring smooth service delivery. The ideal candidate has experience in account management or related fields, excellent communication skills, and a proactive mindset. Join a supportive, growing company with opportunities for professional development.

Benefits

Competitive salary

Opportunities for professional growth

Collaborative culture

Qualifications

• Experience in account management, client services, or financial services.
• Confidence in using CRM systems and digital tools.
• Ability to multitask and remain calm in fast-paced environments.

Responsibilities

• Support Account Manager in delivering client experiences.
• Act as secondary contact for client queries.
• Coordinate project updates and service delivery.

Skills

Strong communication skills

Attention to detail

Problem-solving ability

Proactive attitude

Experience in account management

Tools

CRM systems

Digital tools

Job description

Junior Account Manager
Full-time Hybrid Competitive salary + benefits

Are you organised, proactive and great with people? Looking to grow your career in account management within a supportive, fast‑paced business? Our client a well‑established, specialist provider of outsourced financial and operational services is expanding and now seeking a driven Junior Account Manager to join their thriving team.

This organisation partners with a wide range of UK businesses and is known for its reliable service, collaborative culture and commitment to client success. They work closely with recruitment agencies, contractor payroll providers and wider financial services firms so experience in any of these environments is especially valuable.

The Role

You ll play a key part in keeping client accounts running smoothly. Working closely with the Account Manager, you ll support day‑to‑day service delivery, maintain strong relationships, and ensure all administrative, communication and reporting processes are completed accurately and on time.

This is a hands‑on role where you ll liaise regularly with clients, the operations team and internal departments perfect for someone who loves staying organised, building rapport, and solving problems before they become issues.

What You ll Do

• Support the Account Manager in delivering an outstanding client experience
• Act as a secondary point of contact for client queries, providing prompt, professional responses
• Liaise with operations teams to coordinate project updates, payroll activity and service delivery
• Maintain accurate records in CRM and internal systems, including client, project and financial data
• Work closely with internal teams to resolve client issues quickly and effectively
• Proactively follow up on outstanding queries and track actions through to completion
• Assist with preparing client reports, summaries and status updates
• Ensure deadlines are met across multiple accounts by communicating clearly with relevant teams
• Spot potential issues early and help drive timely solutions
• Maintain exceptional attention to detail across all tasks

About You

• Experience in account management, client services, recruitment, contractor payroll or financial services
• Strong communication skills with the ability to build positive working relationships
• Confident using CRM systems and digital tools
• Excellent attention to detail and problem‑solving ability
• Able to multitask, stay organised and remain calm in a fast‑paced environment
• A proactive attitude with the confidence to think on your feet

Why Apply?

• Join a respected, growing company with a friendly, collaborative culture
• Develop your skills alongside experienced account managers
• Work with a diverse portfolio of clients
• Clear opportunities for professional growth and progression