IT Test Manager

Bettys and Taylors; Harrogate; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A family-owned business in Harrogate is seeking an IT Test Manager to lead their IT Test team, ensuring alignment with development and implementation of IFS Cloud. The role involves planning and executing testing strategies, mentoring team members, and overseeing comprehensive testing methodologies. Ideal candidates will have proven experience in transformation programmes and excellent communication skills. The role offers hybrid working, competitive benefits including employee discounts and development opportunities.

Benefits

Free meals, drinks and snacks

Discretionary quarterly profit-share bonus

Holiday allowance

Employee discounts

Health cash plan and wellbeing support

Company-funded counselling

Pension enrollment

Development opportunities

Qualifications

• Proven experience as a Test Manager in ERP or transformation programmes.
• Significant experience in coaching, mentoring, and managing teams.
• Experience with agile methodologies and data migration testing.
• Up-to-date knowledge of IT solutions and best practices.

Responsibilities

• Lead and develop the IT Test team to drive continuous improvement.
• Collaborate with project managers to plan resources effectively.
• Oversee and validate test strategies and plans.
• Ensure comprehensive test coverage and stakeholder communication.

Skills

Leadership

Coaching and mentoring

Testing methodologies

Excellent communication

Job description

Role Overview

Join us as an IT Test Manager at Bettys and Taylors Group – Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate.

This is a unique opportunity to be at the heart of a transformative project, working with a passionate and collaborative team of over 40 people in group IT.

The IT Test Manager is responsible for leading and managing the IT Test team, providing leadership to empower, develop and continually improve testing and Software Quality Assurance. You will ensure alignment and partnership with development and integration work performed by the IT Development team.

Lead the testing strategy and execution for implementation of IFS Cloud (Project Evergreen): responsible for planning, coordinating, and delivering high‑quality testing across Project Evergreen.

The role offers hybrid working based from Harrogate (HG2 7LD). Please note that this position is not suitable for fully remote applicants, as regular on‑site collaboration in Harrogate is essential.

Responsibilities

• Lead and develop the IT Test team, fostering a culture of learning, innovation, and continuous improvement through mentoring, coaching, and best‑practice sharing.
• Collaborate with Group Change PMO and the Office of IT to plan resource and capacity in short to long‑term, ensuring sufficient attention for both delivery of portfolio change and incremental change via Continual Delivery models.
• Effectively prioritise and plan the team's workload, ensuring the team has the right mix of capabilities to meet future needs and develop action plans to address gaps.
• Oversee test strategies, plans and scripts defined by Test Leads, ensuring alignment with technical designs and business requirements, and rigorously validate software changes including ERP configurations, extensions and integrations.
• Partner with Project Managers and cross‑functional Continual Delivery squads to remove blockers; ensure alignment with priorities, tasks and deadlines.
• Communicate clearly with stakeholders providing regular reporting highlighting risks, progress and quality metrics; facilitate test readiness reviews and sign‑off processes.
• Ensure comprehensive coverage across functional, integration, regression, and UAT phases, and take responsibility for testing to deliver successfully.
• Oversee data migration testing, ensuring data integrity and consistency post‑transition.
• Lead continuous improvement in testing methodologies, tools and automation practices, staying updated with industry trends.
• Establish and maintain governance frameworks throughout the testing lifecycle, including reporting, risk management and compliance with ISO27001, PCI DSS and GDPR.

Qualifications

• Proven experience as a Test Manager in ERP or transformation programmes.
• Significant experience of coaching, mentoring and training others; experience of leading teams and managing people.
• Experience of testing IT changes delivered through both project methodologies and agile methodologies, including data migration testing and integration platforms like SnapLogic.
• Up‑to‑date knowledge of new technologies, IT solutions and best practices including ISO27001 and ITIL.
• Excellent communicator, able to listen, understand, interpret and communicate non‑technical and technical information to a wide range of audiences.

Benefits

• Free meals, drinks and snacks while at work.
• Discretionary quarterly profit‑share bonus.
• Holiday allowance with the option to buy and (in some cases) sell additional days.
• Company‑wide employee discounts.
• Health cash plan and wellbeing support.
• Company‑funded counselling.
• Enrolment in the company pension.
• Development opportunities: external training programmes, apprenticeships and internal 1:1 coaching schemes.

About Us

Bettys & Taylors Group is a family business home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart.

We welcome applications from all cultures, backgrounds and experiences and are committed to offering an inclusive culture where everyone can thrive.