IT Technician

Talk Staff Group Limited; Loughborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading infrastructure and communications solutions provider is looking for a skilled IT Technician to support and maintain internal IT systems, hardware, and software. Candidates need at least 1 year in a support role and strong experience with Windows and Microsoft 365. This role involves providing first-line support, applying security updates, and liaising with vendors. The opportunity includes travel across the UK as required.

Qualifications

• Minimum 1 year in a support role (helpdesk, technician, 1st line support).
• Knowledge of software distribution and backup systems.
• UK driving licence and willingness to travel nationwide.

Responsibilities

• Provide 1st line IT support for users, printers, mobile devices, and IP phones.
• Apply security patches and antivirus updates.
• Monitor and resolve backup system alerts.

Skills

Windows 10/11

Microsoft 365

Intune

Active Directory

HP hardware

Linux

Cisco networking

Education

IT qualification (Degree, HND, CompTIA)

Job description

Overview

A leading infrastructure and communications solutions provider is looking for a skilled IT Technician to support and maintain internal IT systems, hardware, and software. This is a fantastic opportunity for an experienced first-line support professional ready to take ownership of key technical duties in a fast-paced environment.

Qualifications

To be considered for the role, you ll require the following essentials:

• IT qualification (e.g. Degree, HND, CompTIA)
• Minimum 1 year in a support role (helpdesk, technician, 1st line support)
• Strong experience with Windows 10/11, Microsoft 365, Intune, Active Directory
• Knowledge of software distribution, HP hardware, backup systems
• Familiarity with Hyper-V, VPNs, Linux, AAD/Entra ID, Cisco networking
• UK driving licence and willingness to travel nationwide if required

Responsibilities

Within this position, you ll also be:

• Provide 1st line IT support for users, printers, mobile devices, and IP phones
• Apply security patches, antivirus updates, and carry out malware remediation
• Monitor and resolve backup system alerts and maintain asset registers
• Assist with licence renewals, warranties, and routine IT maintenance
• Liaise with external vendors and suppliers to resolve technical issues
• Maintain documentation across all systems and IT processes

About Talk Staff Recruitment

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.