IT Systems Engineer

Harvey Nash Plc; Lymm; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading IT services company based in Warrington is seeking an IT Systems Engineer to join their growing team. The role involves providing 2nd and 3rd line support to users, maintaining IT systems, and contributing to projects. Ideal candidates will have over 3 years of experience, strong expertise in troubleshooting, and hands-on knowledge of Windows Server and virtualization technologies. This is a permanent onsite position with opportunities for personal development.

Qualifications

• Over 3 years of proven experience in IT support.
• Exceptional troubleshooting skills in physical server infrastructures.
• Experience with Active Directory and Entra ID management.

Responsibilities

• Provide 2nd and 3rd line support to end-users.
• Contribute to large-scale IT projects.
• Monitor and maintain internal IT systems proactively.

Skills

2nd and 3rd line troubleshooting expertise

Knowledge of Windows Server environments

Proficiency in Office 365 administration

Advanced troubleshooting for Windows 10 and 11

Firewall troubleshooting, ideally FortiGate

Understanding of networking fundamentals

Tools

Hyper-V

VMware

Job description

IT Systems Engineer - Warrington

Harvey Nash is currently recruiting for an exciting 'IT Systems Engineer' role for a client of ours based in Warrington, looking for a motivated individual to join their growing IT team as a key player in maintaining and enhancing their internal IT infrastructure.

The role is a permanent position onsite in Warrington and has great opportunity for personal development, you will be responsible for providing expert technical support, ensuring system stability and contributing to IT projects.

What You’ll Do:

• Technical Support: Deliver comprehensive 2nd and 3rd line support to end-users, ensuring complex technical issues are resolved promptly and effectively.
• Project Involvement: Contribute actively to large-scale IT projects, supporting planning, implementation, and troubleshooting technical challenges.
• System Maintenance: Monitor and maintain internal IT systems proactively, including patching, updates, and performance optimization.
• Travel: Visit UK and Ireland remote sites (1-2 times per month) to support project deployments, on-site troubleshooting, and infrastructure upkeep.
• Collaboration: Partner closely with IT colleagues in the Netherlands to resolve issues, align projects, and maintain organizational consistency.
• Security & Compliance: Safeguard their IT environment by implementing and upholding robust security practices and compliance standards.

What You’ll Bring:

• Over 3 years of proven experience in IT support, showcasing strong 2nd and 3rd line troubleshooting expertise.
• Extensive knowledge and hands‑on experience with Windows Server environments.
• Exceptional troubleshooting skills, particularly within physical server infrastructures.
• Practical experience with virtualization technologies such as Hyper‑V and VMware.
• Strong proficiency in Office 365 administration, including Exchange, SharePoint, and Teams.
• Expert in Active Directory and Entra ID management.
• Skilled in configuring and managing Group Policy settings.
• Advanced troubleshooting capabilities for Windows 10 and Windows 11 operating systems.
• Firewall troubleshooting expertise, ideally with FortiGate Firewalls.
• Solid understanding of networking fundamentals, including VLANs, DNS, DHCP, and VPN.
• Comprehensive knowledge of security best practices, covering Anti‑Virus, Anti‑Malware, Encryption, and MFA.