IT Support Technicians

TES FE News; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A progressive educational trust is seeking an experienced IT Technician to provide high-quality technical support across multiple school sites. The ideal candidate will have expertise in troubleshooting and resolving queries and a strong knowledge of software systems. This role offers excellent career development and requires effective communication skills. Apply by October 3, 2025, through their website or email.

Qualifications

• Experience of providing technical support, preferably in a school environment.
• Strong working knowledge of common software packages and operating systems.
• Good communication skills and ability to work as part of a team.

Responsibilities

• Provide high-quality technical support across staff and students.
• Maintain a good working knowledge of common software packages.
• Communicate clearly to understand and resolve issues.
• Work flexibly to meet conflicting demands across sites.

Skills

Technical support experience

Knowledge of software packages

Communication skills

Teamwork

Job description

Overview

Job Overview: Would you like the opportunity to work as part of a team of highly experienced and ambitious colleagues? We are looking for a skilled and well-qualified IT Technician with experience of providing high-quality technical support, preferably in a school environment. The role involves general troubleshooting and resolving simple and more complex queries arising from staff and students across our large Trust campus. To be successful, you will have a good working knowledge of common software packages and operating systems, as well as the ability to communicate clearly.

The Trust can provide excellent career development opportunities for candidates at an early stage in their career but is also actively seeking more experienced applicants who are ready to take on a greater degree of responsibility, which could attract a salary at the higher end of the advertised range. We have three school sites, and our Technicians will need to work with great flexibility and to conflicting demands with speed and agility and be part of a great and hard-working team.

Responsibilities

• Provide high-quality technical support across staff and students, including troubleshooting and resolving simple and complex queries.
• Maintain a good working knowledge of common software packages and operating systems.
• Communicate clearly and effectively with users to understand and resolve issues.
• Work flexibly across three school sites to meet conflicting demands with speed and agility.

Qualifications

• Experience of providing technical support, preferably in a school environment.
• Strong working knowledge of common software packages and operating systems.
• Good communication skills and ability to work as part of a team.

How to apply and key dates

For further information and to apply, please visit: graveney.org/recruitment

Electronic applications should be returned to [e-mail]

• Closing date: Noon on Friday, 3 October 2025
• Interview date: week commencing 6 October 2025

Please note that applications will be considered for shortlisting as and when they are received, and the Trust reserves the right to close the advert at any time.

Safeguarding, equality and monitoring

Graveney Trust is committed to safeguarding and ensuring the well-being and safety of staff and students. All employees, volunteers and contractors share this commitment, and we will carry out Enhanced DBS checks for all appointments, as well as ensuring that our rigorous pre-recruitment checks are strictly adhered to. We foster an inclusive culture that promotes equality of opportunity and values diversity creating an environment where the rights and dignity of all members of our community are respected. We promote a culture that allows staff to grow and flourish, regardless of age, disability, gender identity or expression, race, religion or belief, sex, or sexual orientation. As part of our commitment to this inclusive culture, please complete the separate Equal Opportunities Recruitment Monitoring form in addition to the Application Form.

Notes

Strictly no contact from agencies. Please respect this request.