IT Support Technician (MSP / Education)

Ernest Gordon Recruitment Limited; England; On-site; GBP 26,000 - 30,000; Full time

Job summary

A recruitment agency seeks an IT Support Technician to provide assistance to schools in Swindon. You will handle 1st and 2nd line support for hardware and software issues, ensuring high customer service standards. Candidates should have an IT support background and be able to commute to various sites in Swindon. This full-time role offers competitive salary and benefits focused on training and progression.

Benefits

Training opportunities

Career progression

Expenses covered

Qualifications

• Background in IT support or related fields.
• Ability to commute around Swindon.

Responsibilities

• Provide IT support to schools.
• Resolve 1st and 2nd line hardware and software issues.
• Visit clients across the Swindon area to maintain high service levels.

Skills

IT Support experience

Customer Service

Hardware troubleshooting

Software troubleshooting

Job description

Overview

IT Support Technician (MSP / Education)

£26,000 - £30,000 + Training + Progression + Expenses Covered + Local Patch

Swindon

Responsibilities

• Providing IT Support to schools.
• 1st and 2nd Line support, solving hardware and software issues for ICT and AV tech.
• Swindon patch - visiting clients across Swindon and providing a high level of customer service.

Role Details

• Mon–Fri, 8:00am–4:00pm
• The role involves visiting 10 schools and Multi Academy Trusts in the Swindon area as part of the managed services for clients.

Requirements

• IT Support Technician or similar background.
• Commutable to sites around Swindon.

About the Company

This company, established 20+ years ago, has grown to a tight-knit team. They offer IT Support services for a range of clients and, due to winning a large contract, are looking to add an IT Support Technician to manage 10 schools and Multi Academy Trusts in the Swindon area.

How to Apply

If you’re interested in this role, click apply now to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website