IT Support Technician

MCS Group; Lisburn and Castlereagh District; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking an experienced IT Support Technician to provide technical and customer-focused support. This role involves supporting a variety of business-critical applications and systems while enhancing IT services. Candidates should have an HNC in a computer-related subject and over two years of relevant experience. The position offers a rate of £13.54 per hour for a duration of 6 months and is based in Lisburn, N.I.

Qualifications

• 2+ years' experience in networking and domain administration.
• Experience in hardware/software installation and maintenance.
• Proficiency in IT communications and end-user support.

Responsibilities

• Provide technical support for applications, databases, and user accounts.
• Install and maintain hardware and software.
• Conduct data analysis and contribute to system development.

Skills

Technical support

Customer service skills

Organisational skills

Attention to detail

Education

HNC (or higher) in a computer-related subject

Job description

Overview

MCS Group is recruiting for an experienced IT Support Technician to join a busy IT team, providing technical and customer-focused support across a wide range of business critical applications and systems.

The Role

As IT Support Technician, you'll play a key part in ensuring their IT services run smoothly. From supporting line-of-business applications (HR, finance, procurement, operational systems) to desktop support, system integration, and data services, you'll deliver a professional and efficient service to colleagues across the organisation.

You'll be involved in:

• Providing technical support for applications, databases, and user accounts.
• Installing, maintaining, and supporting hardware and software.
• Conducting data analysis and contributing to system development.
• Working with suppliers to test and implement new solutions.
• Helping shape IT policies, procedures, and standards.
• Managing access controls and ensuring systems remain secure and available.

About You

We're looking for someone who can combine strong technical ability with excellent communication and customer service skills.

Essential

• HNC (or higher) in a computer-related subject.
• 2+ years' experience in:
• Networking and domain administration
• Hardware/software installation & maintenance
• IT communications
• End-user support in a multi-user environment
• Knowledge of Windows client-server environments and application support.
• Strong organisational skills and attention to detail.
• Ability to work both independently and as part of a team.
• Valid driving licence or access to suitable transport.

Desirable

• Experience working within the public sector or local government.

Why Apply?

This role offers the chance to work on varied and impactful IT projects, support modern systems, and play a key role in improving how technology supports the organisation. You'll develop your technical skills while contributing to services that directly support communities.

Rate Per Hour: £13.54/hr

Duration: 6 Months

Location: Lisburn, N.I

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Corey Hillis at MCS Group on 08290 490 904 or [e-mail].

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.