IT Support Specialist – Grow Your Tech Career in Retail

Michael Page; City of Edinburgh; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking an IT Support professional to provide technical assistance and troubleshoot issues within their dynamic business environment. The role involves maintaining IT systems, supporting various devices, and ensuring adherence to security protocols. Ideal candidates will have proven IT support experience, excellent problem-solving skills, and the ability to communicate effectively with staff. Opportunities for skills development are provided, and a permanent contract with a salary up to £35,000 per annum is available.

Benefits

Competitive salary

Permanent contract

Opportunities for skill development

Supportive work environment

Qualifications

• Proven experience in IT support or a related field.
• Understanding of networks and software applications.
• Ability to assist non-technical staff effectively.

Responsibilities

• Provide first-line IT support and troubleshoot issues.
• Maintain and update IT systems for smooth operations.
• Support hardware and software installation and configuration.

Skills

Problem-solving skills

Understanding of computer systems

Good communication skills

Attention to detail

Teamwork abilities

Knowledge of networking fundamentals

Proactive issue resolution

Education

Relevant IT certifications or qualifications

Tools

Microsoft Office 365

Basic Windows Server

Job description

A leading recruitment agency is seeking an IT Support professional to provide technical assistance and troubleshoot issues within their dynamic business environment. The role involves maintaining IT systems, supporting various devices, and ensuring adherence to security protocols. Ideal candidates will have proven IT support experience, excellent problem-solving skills, and the ability to communicate effectively with staff. Opportunities for skills development are provided, and a permanent contract with a salary up to £35,000 per annum is available.