IT Support Specialist - First Line & Onboarding

Goldbeck Solar; Farnborough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading solar solutions provider in the UK is seeking a proactive IT Support Specialist to manage day-to-day IT operations. The role involves providing first-level support for technical issues, managing user accounts, and collaborating with advanced support levels. Ideal candidates should have a minimum of three years in IT support, solid knowledge of Windows systems, and excellent communication skills in English. This position offers professional cooperation within a dynamic team focused on success and work enjoyment.

Benefits

Professional cooperation

Dynamic international market

Excellent conditions for independent work

Qualifications

• Minimum 3 years of experience in IT support or similar technical roles.
• Solid understanding of IT tools, documents, and security policies.
• Ability to work independently and as part of a team.

Responsibilities

• Provide first-level IT support for incidents and service requests.
• Manage user accounts and devices, including software installations.
• Coordinate incidents with 2nd and 3rd level support.

Skills

IT support experience

Windows clients knowledge

Problem-solving skills

Strong communication skills in English

Customer-focused approach

Education

IT-related vocational training

Job description

A leading solar solutions provider in the UK is seeking a proactive IT Support Specialist to manage day-to-day IT operations. The role involves providing first-level support for technical issues, managing user accounts, and collaborating with advanced support levels. Ideal candidates should have a minimum of three years in IT support, solid knowledge of Windows systems, and excellent communication skills in English. This position offers professional cooperation within a dynamic team focused on success and work enjoyment.