IT Support Apprentice: Software Setup & Helpdesk

Candidate Source; Aylesbury; On-site; GBP 18,000 - 22,000; Full time

Job summary

A growing software company is seeking an IT Support Apprentice to join its expanding team in Aylesbury. This apprenticeship will provide you with the necessary skills to implement and support software, along with training on industry-standard tools. Key responsibilities include providing support via telephone and email, setting up reports for customers, and testing software prior to release. Strong communication skills and a willingness to learn are essential. Applicants should be within commuting distance to the office.

Qualifications

• Strong communication skills and a willingness to learn are essential.
• Prior work experience in a business-to-business setup is preferable.
• Familiarity with Microsoft Office is required.

Responsibilities

• Provide telephone, email, and remote login support for the product.
• Implement the software and set up data and reports as required.
• Carry out testing of the software prior to releases.

Skills

Excellent communication skills

Desire to learn

Good working knowledge of Microsoft Office

Knowledge of dataset tools

Job description

A growing software company is seeking an IT Support Apprentice to join its expanding team in Aylesbury. This apprenticeship will provide you with the necessary skills to implement and support software, along with training on industry-standard tools. Key responsibilities include providing support via telephone and email, setting up reports for customers, and testing software prior to release. Strong communication skills and a willingness to learn are essential. Applicants should be within commuting distance to the office.