IT Support

Interaction Recruitment; Cambridgeshire and Peterborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in the UK is seeking IT Professionals for multiple opportunities across various levels, from entry-level support to senior roles. The ideal candidates should possess strong problem-solving skills and experience in common technologies like Windows and Office 365. This full-time position offers competitive salaries starting at £30k, with opportunities for growth within forward-thinking businesses. Apply now to take the next step in your IT career.

Qualifications

• Experience within an IT role (professional or academic).
• Strong troubleshooting, analytical, and problem-solving skills.
• Knowledge of common technologies such as Windows, Office 365, and Networking.

Responsibilities

• Provide high-quality technical support to internal and external users.
• Maintain and develop IT systems, networks, and applications.
• Troubleshoot hardware, software, and connectivity issues.

Skills

Troubleshooting

Analytical skills

Problem-solving

Customer service skills

Time management

Tools

Windows

Office 365

Active Directory

Networking

Cloud Platforms

Job description

IT Professionals Multiple Opportunities

Location: Peterborough
Salary: £30k + DoE
Type: Full-Time, Permanent & Contract Roles

Interaction Recruitment are working with a range of forward-thinking businesses who are expanding their technical teams and looking for talented IT Professionals to support ongoing growth and transformation. We have multiple vacancies across various levels, from entry-level support roles through to senior technical specialists.

Roles Available:

• 1st, 2nd & 3rd Line Support
• IT Service Desk & Helpdesk
• Infrastructure & Network Engineers
• Systems Administrators
• Cloud & DevOps Engineers
• Software Developers
• IT Project Support & Technical Coordinators

Key Responsibilities (depending on role):

• Provide high-quality technical support to internal and external users
• Maintain and develop IT systems, networks, and applications
• Troubleshoot hardware, software, and connectivity issues
• Contribute to ongoing IT projects, upgrades, and system improvements
• Monitor system performance and ensure high levels of uptime
• Work collaboratively with cross-functional teams
• Document processes, incidents, and technical changes

About You:

• Experience within an IT role (professional or academic)
• Strong troubleshooting, analytical, and problem-solving skills
• Knowledge of common technologies such as Windows, Office 365, Active Directory, Networking, Cloud Platforms, etc.
• Excellent communication and customer service skills
• Ability to work well under pressure and manage priorities
• Relevant certifications (CompTIA, Microsoft, Cisco, AWS, etc.) are advantageous but not essential

If you re passionate about IT and ready for your next challenge, Interaction Recruitment would love to hear from you. Whether you're just starting your career or looking to move into a senior technical position, we can help you find the right fit.

Contact (url removed) if you feel you have a strong IT skillset and are looking for a next step.