IT Specialist (SYSANALYSIS)

U.S. Department of Defense; Richmond; On-site; GBP 82,000 - 108,000; Full time

Job summary

A government agency in the defense sector is seeking a systems expert to guide technical project teams and provide systems analysis in Richmond, VA. The role involves expertise in GOTS and COTS software, along with collaboration with various stakeholders on ServiceNow applications. Qualified candidates must be U.S. citizens and can expect a structured schedule and a non-critical sensitive security requirement. Excellent problem-solving skills and the ability to guide teams are essential.

Qualifications

• Must be a U.S. citizen.
• Knowledge of Government Off-the-Shelf (GOTS) and Commercial Off-the-Shelf (COTS) software.
• Experience with ServiceNow platform.
• Ability to give expert technical guidance.

Responsibilities

• Lead technical project teams on business solutions.
• Provide systems analysis for automated information systems.
• Collaborate with stakeholders on ServiceNow applications.
• Prepare responses for reported problems.

Job description

Overview

See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows:

• Battle Creek, MI: $105,383 - $137,000
• Columbus, OH: $109,966- $142,957
• Dayton, OH: $109,308- $142,103
• Fort Belvoir, VA: $120,579- $156,755
• New Cumberland, PA: $120,579- $156,755
• Ogden, UT: $105,383 - $137,000
• Philadelphia, PA: $116,123- $150,962
• Richmond, VA: $110,083- $143,109

Duties

• Serves as a systems expert, advising program managers and leading technical project teams on the efficient functional analysis, design, testing, documentation, and ...
• ...implementation of automated business solutions in a complex logistics applications environment that includes a variety of Government Off-the-Shelf (GOTS) and customized Commercial Off-the-Shelf (COTS) software components.
• Acts as technical lead for IT Specialists who provide system analysis services for Automated Information Systems (AIS) on ServiceNow supporting the business needs of the DLA user community.
• Provides systems analyst expertise for project teams to ensure the development of requirement solutions and related requirement documents...
• ...for proposed software fixes, enhancements, and other changes are consistent with both business policy and efficient system performance.
• Provides expert technical guidance to project teams, team members, and other organizational personnel, offering information and recommendations to coworkers and management personnel in order to simplify and streamline technical processes.
• Provides support to customers/system users, identifies criticality of reported problems and prepares responses and/or recommends solutions to customers.
• Collaborates with customers, contractors, and other stakeholders in support of applications residing on the ServiceNow platform.
• Provides input into scope, schedule, and cost associated with the projects assigned.

Requirements

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Non-Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: Yes
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
• This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations.