IT Manager & MSP Relations Lead

Exalto Consulting; Bradford; On-site; GBP 46,000 - 55,000; Full time

Job summary

A leading consultancy firm is seeking an IT Manager / Supplier Relationship Manager to oversee the relationship with a Managed Service Provider. Responsibilities include monitoring SLA compliance, managing IT procurement processes, and ensuring service quality. The ideal candidate will have a strong technical background in IT infrastructure, experience with cloud technologies, and proven skills in vendor management. This role requires travel across the UK and offers an attractive salary package.

Qualifications

• Proven track record in a Senior IT Technical / Managerial role.
• Hands on experience with IT infrastructure, including cloud technologies.
• Experience in vendor or MSP relationship management.

Responsibilities

• Act as the primary relationship owner for the MSP.
• Chair weekly service reviews and monitor SLA compliance.
• Oversee security, regulatory, and compliance issues.

Skills

Vendor relationship management

IT infrastructure management

Cloud technologies

Cyber security

Networking

Education

ITIL Accreditation

Prince2 Certification

APM Certification

Tools

Azure

MS 365

Active Directory

Job description

A leading consultancy firm is seeking an IT Manager / Supplier Relationship Manager to oversee the relationship with a Managed Service Provider. Responsibilities include monitoring SLA compliance, managing IT procurement processes, and ensuring service quality. The ideal candidate will have a strong technical background in IT infrastructure, experience with cloud technologies, and proven skills in vendor management. This role requires travel across the UK and offers an attractive salary package.