Interaction Designers

DWP Digital; Lytham St Annes; Hybrid; GBP 39,000 - 47,000; Full time

Job summary

A public sector digital agency is seeking a Digital Learning Partner to join their team. This role focuses on designing user-centered learning solutions and requires skills in evidence-based design and prototyping. Benefits include competitive pay up to £46,547, a generous pension scheme, flexible working arrangements, and opportunities for professional development. Join a collaborative environment that values user needs and inclusion.

Benefits

Competitive pay of up to £46,547

Civil service pension with employer contributions (28.97%)

Generous leave package starting at 26 days

Flexi-time options

Time off for volunteering

Discounts and savings

Interest-free loans for bikes or season tickets

Professional development and coaching

Responsibilities

• Create prototypes, test ideas, and design with accessibility and inclusion at the heart of everything.
• Work openly with the team, share knowledge, and ensure designs are consistent with the GOV.UK Design System.
• Contribute to the wider Interaction Design community within DWP and across government, helping to set standards and share best practice.
• Use research and analytics to understand user needs and design solutions that meet them.

Skills

Evidence-Based Design

Prototyping Expertise

Clear Communication & Collaboration

Accessibility & Inclusive Design

Job description

Digital Learning Partner

Role Title: Digital Learning Partner

Division: Talent Performing and Learning

Location: Liverpool / Glasgow

Contract: 12 month FTC

Working pattern: Hybrid

About the role: As part of the Talent, Performance and Learning team, this role will be working… Millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Evidence‑Based Design – You can work collaboratively with others to design solutions based on evidence, identifying gaps in knowledge and ensuring user needs are met.
• Prototyping Expertise – You have experience using a variety of prototyping tools and techniques to explore and validate design concepts.
• Clear Communication & Collaboration – You can present your work confidently, explain design decisions in a way that is easy to understand, and actively listen to feedback from stakeholders and team members.
• Accessibility & Inclusive Design – You have a proven track record of designing with accessibility in mind, demonstrating familiarity with WCAG 2.2 guidelines and consistently meeting AA standards.

Interaction Designer – DWP Digital

Pay up to £46 547, plus 28.97 % employer pension contributions, hybrid working, flexible hours, and great work‑life balance.

About the role: An Interaction Designer at DWP Digital will design simple, accessible solutions used by millions every day, working closely with researchers, developers, and other design experts. You will turn insights into prototypes, champion inclusion, and collaborate openly to create consistent, user‑focused experiences.

Key responsibilities:

• Create prototypes, test ideas, and design with accessibility and inclusion at the heart of everything.
• Work openly with the team, share knowledge, and ensure designs are consistent with the GOV.UK Design System.
• Contribute to the wider Interaction Design community within DWP and across government, helping to set standards and share best practice.
• Use research and analytics to understand user needs and design solutions that meet them.

Benefits:

• Competitive pay of up to £46 547.
• Brilliant civil service pension with employer contributions worth 28.97 %.
• Generous leave package starting at 26 days, rising to 31 days over time.
• Up to 3 extra days off a month on flexi‑time and all public holidays.
• Flexible working including flexible hours and flex‑friendly policies.
• Time off volunteering and charitable giving.
• Discounts and savings on shopping, fun days out and more.
• Interest‑free loans to buy a bike or a season ticket.
• Sports and social activities, professional development, coaching, mentoring and career progression opportunities.
• Recognised as 2024 Diversity Employer of the Year, Best Place to Work in Digital, etc.

Application process: Our application and selection process is just two stages.